Keon Boston
Lancaster
Summary
Managed cash operations and effectively resolved customer concerns with empathy, guaranteeing a seamless shopping experience while upholding high operational standards.
Developed skills in fast-paced sports environment, including logistics coordination and team collaboration. Adept at managing multiple tasks and solving problems efficiently. Looking to transition into new field, leveraging strong organizational and analytical skills.
Overview
2
2
years of professional experience
Work History
Head Cashier
Fuel City
Cedar Hill, TX
12.2023 - 02.2025
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
- Assisted in inventory management, ensuring product availability and accurate pricing for customers.
- Addressed technical issues at checkout, minimizing downtime and maintaining smooth operation.
Summer Camp Counselor
Youthworld
Dallas, TX
05.2025 - 07.2025
- Facilitated group discussions, promoting teamwork and conflict resolution among campers.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Football Operations Assistant
Texas College
Lancaster, TX
08.2025 - 01.2026
- Coordinated team travel logistics for game days and practice sessions.
- Assisted in scheduling and organizing events for football operations.
- Managed inventory of equipment and supplies for the football program.
- Supported coaching staff with administrative tasks and player communications.
- Ensured compliance with NCAA regulations in all operational activities.
- Conducted research on opponent strategies to enhance game preparation.
- Contributed to data entry and maintenance of player performance records.
Education
High School Diploma -
Lancaster High School
Lancaster, TXBachelor Of Business Administration - Business
Texas College
Tyler, TXSkills
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Exhibited a consistently positive attitude to foster a collaborative work environment
- Optimized scheduling and prioritization of tasks to enhance productivity
- Demonstrated ability to manage multiple tasks simultaneously with efficiency
- Assisted teams in adapting to changing project requirements Supported colleagues in maintaining consistent performance under pressure Collaborated with peers to ensure reliable project outcomes
- Oversaw customer service operations to enhance client satisfaction and loyalty
- Facilitated effective verbal and written communication to enhance team collaboration
- Supported workplace safety initiatives by conducting regular inspections and identifying potential hazards Assisted in the development of safety training programs for new employees Collaborated with team members to promote a culture of safety awareness
- Established adaptable scheduling to accommodate diverse project needs
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Football Operations Assistant
Texas College
08.2025 - 01.2026
Summer Camp Counselor
Youthworld
05.2025 - 07.2025
Head Cashier
Fuel City
12.2023 - 02.2025
Bachelor Of Business Administration - Business
Texas College
High School Diploma -
Lancaster High School