Keon Greer
Belle Glade
Summary
Dedicated customer service professional skilled in problem resolution, conflict management, and effective communication. Committed to enhancing customer satisfaction through empathetic support and timely issue resolution.
Overview
1
1
year of professional experience
Work History
Outside Customer service rep
Palm Beach County Water Utilities
Belle Glade
07.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled customer complaints with professionalism and empathy, fostering positive relationships and ensuring satisfaction.
- Communicated with customers to resolve issues and provide information, enhancing overall service experience.
- Assisted customers with inquiries on water services and utility billing, ensuring accurate information delivery.
Education
Associate of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, FL05.2026
Skills
- Customer service
- Problem resolution
- Conflict management
- Effective communication
- Team collaboration
- Coordination
- Decision-making
- Time management
Timeline
Outside Customer service rep
Palm Beach County Water Utilities
07.2025 - Current
Associate of Arts - Business Administration And Management
Palm Beach State College