- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Drawing and Painting
- Photography
- Acting and Theater
- Playing Sports
- Gym Workouts
- Cooking
- Baking
Keona Johnson
Columbia City,IN
Summary
Dynamic and dedicated professional with a proven track record at Planet Fitness, recognized as a top employee. Never afraid to step up to a challenge and make it work best for everyone involved. Skilled in customer engagement and effective problem resolution, I excel in fostering a friendly and fun team environment and maintaining facility standards. Committed to continuous learning, I adapt quickly to enhance service quality and ensure member satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Planet Fitness
05.2024 - Current
- Reviewed as top employee for our club over the last year, always meeting expectations for every category.
- Kept gym facility clean, organized, and safe to promote efficiency, team safety, and member comfort.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed very strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner, giving the customer a +1 performance so they could become a raving fan.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Restaurant Team Member
Arby's
03.2022 - 05.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
High School Diploma -
Columbia City High School
Columbia City, IN06-2023
Skills
- Customer engagement
- Positive attitude
- Teamwork and collaboration
- Effective problem resolution
- Following instructions
- Flexible schedule
- Product knowledge
Interests
Timeline
Team Member
Planet Fitness
05.2024 - Current
Restaurant Team Member
Arby's
03.2022 - 05.2023
High School Diploma -
Columbia City High School
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