Keona Long
Logan,UT
Summary
At Tun's Kojima's Sushi and Japanese Cuisine, excelled in high-pressure environments, enhancing customer satisfaction and boosting revenue through effective upselling. Demonstrated exceptional customer service and strong multitasking abilities, fostering a collaborative team atmosphere and maintaining high cleanliness standards. Skilled in cash handling and allergy awareness, adept at creating memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
Tun's Kojima's Sushi and Japanese Cuisine
02.2022 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
Education
Bachelor of Science - Mechanical Engineering
Utah State University
Logan, UT05.2028
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cleanliness
Safe Food Handling
Order Taking
Cash Handling
Allergy awareness
Languages
Japanese
Limited Working
Timeline
Waitress
Tun's Kojima's Sushi and Japanese Cuisine
02.2022 - 08.2024
Bachelor of Science - Mechanical Engineering
Utah State University
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