KEONA TAYLOR
Montgomery,AL
Summary
Dedicated Administrative Assistant with expertise in customer service, data entry, and records administration. Committed to enhancing workflow and supporting organizational efficiency through effective communication and relationship building.
Overview
14
14
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
MPS-CARR MIDDLE SCHOOL
MONTGOMERY, AL
09.2022 - 06.2026
- Coordinated daily office operations to ensure efficient workflow and support for faculty and students.
- Delivered excellent customer service through prompt responses.
- Resolved inquiries from parents and students promptly, improving satisfaction with school services.
- Maintained accurate records of student attendance and academic performance, ensuring compliance with school policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
LONG TERM SUBSTITUTE TEACHER
MPS-SPUR
MONTGOMERY, AL
08.2021 - 10.2022
- Managed classroom behavior effectively by enforcing consistent discipline policies and utilizing positive reinforcement strategies, ensuring a safe and productive learning environment.
- Assisted students in mastering subject material and preparing for tests.
- Followed lesson plans designed by absent teachers.
CLERICAL AIDE
FAMILY GUIDANCE CENTER OF ALABAMA
MONTGOMERY, AL
08.2019 - 04.2020
- Organized and maintained accurate client records to support efficient service delivery.
- Processed intake paperwork and ensured compliance with organizational standards.
- Assisted in scheduling appointments, enhancing overall operational efficiency.
- Collaborated with team members to streamline administrative procedures, improving workflow.
LOAN OFFICER
REPUBLIC FINANCE
MONTGOMERY,AL
03.2012 - 08.2019
- Evaluated loan applications for creditworthiness and compliance with regulatory standards.
- Developed customized loan solutions to meet diverse client financial needs.
- Educated clients on loan products, terms, and application processes ensuring clear understanding.
- Collaborated with underwriters to streamline approval processes and enhance turnaround times.
Education
High School Diploma -
ROBERT E. LEE HIGH SCHOOL
MONTGOMERY, AL06-1999
Associate of Science - Business Administration
Columbia Southern University
Orange Beach, AL05-2027
Skills
- Customer service
- Data entry
- Computer skills
- Microsoft Word,Outlook & Excel
- Meeting arrangements
- Relationship building
- Verbal communication
- Multi-line phone systems
- Records administration
- Attendance record management
Timeline
ADMINISTRATIVE ASSISTANT
MPS-CARR MIDDLE SCHOOL
09.2022 - 06.2026
LONG TERM SUBSTITUTE TEACHER
MPS-SPUR
08.2021 - 10.2022
CLERICAL AIDE
FAMILY GUIDANCE CENTER OF ALABAMA
08.2019 - 04.2020
LOAN OFFICER
REPUBLIC FINANCE
03.2012 - 08.2019
Associate of Science - Business Administration
Columbia Southern University
High School Diploma -
ROBERT E. LEE HIGH SCHOOL