Keondo Taylor
Industrial
Jackson,MI
Summary
Dynamic Shipping and Receiving Lead at Tech Packaging with a proven track record in optimizing inventory management and enhancing client relationships. Skilled in effective negotiation and problem-solving, I consistently ensured timely deliveries and improved operational efficiency, contributing to a seamless supply chain and elevated customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Lead
Tech Packaging
2003.05 - 2007.08
- Organized storage areas to optimize materials movements and minimize labor hours.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Proactively identified issues or bottlenecks in the supply chain that could impact delivery times and worked collaboratively to resolve them swiftly.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
Tellermarketer
Security Surveillance Incorporated
2001.06 - 2003.05
- Demonstrated initiative and accountability in achieving goals.
- Exhibited proficiency in both verbal and written communication.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate Intern
Curby Vacuum Company
2007.02 - 2007.12
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Organized company files and created support system to decrease workload and increase productivity.
- Resolved customer complaints professionally, reinforcing the brand''s commitment to excellence in service.
- Provided expert guidance on product features and benefits during client consultations, leading to informed purchasing decisions.
- Supported visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Contributed to the achievement of store sales targets by consistently meeting individual goals.
- Initiated proactive outreach strategies to identify potential clients and generate new leads for the business.
- Increased sales revenue through effective upselling and cross-selling techniques.
Education
High School Diploma - Auto Mechanics (specializing in Alignments,break,hvac
Terry Parker High School /trade School
Jacksonville, Florida 05.1998
Skills
Sales presentations
Social media marketing
Effective negotiation
Goal-oriented mindset
Cold calling
Client acquisition
Teamwork
Customer follow-up
Customer assistance
Teamwork and collaboration
Friendly and outgoing
Stock replenishment
Problem-solving
Customer engagement
Time management
Cash handling
Product knowledge
Verbal and written communication
Inventory audits
Phone etiquette
Relationship building
Truck unloading
Money handling
Conflict resolution
Shelf stocking
Stocking and receiving
Certification
M.O.S.T(modular office system technology
Timeline
Sales Associate Intern
Curby Vacuum Company
2007.02 - 2007.12
Shipping and Receiving Lead
Tech Packaging
2003.05 - 2007.08
Tellermarketer
Security Surveillance Incorporated
2001.06 - 2003.05
High School Diploma - Auto Mechanics (specializing in Alignments,break,hvac
Terry Parker High School /trade School