Rapheal Odoom
Pan O Gold Baking Company
Fort Worth,TX
13
years of professional experience
Warehouse operations professional with experience in order picking, inventory management, and material handling. Skilled in using warehouse management systems and voice‑activated picking tools to ensure accurate and timely order fulfillment. Proven ability to maintain high productivity, safety, and accuracy in fast‑paced, multi‑temperature environments.
Work History
Shipping and Distribution Specialist
2 Years 8 Months- Distribution of bakery products from the production line to shipping dock
- Counting and distribution of products using a handheld scanner
- Unloading and loading transport trailers
- Using a two wheel handcart to move product
Order Picker Selector
3 Years 11 Months- Loading and unloaded trucks using forklifts and pallet jacks.
- Picked products accurately using voice‑activated headset systems
- Hand‑stacking of cases up to 75 lbs from floor to overhead
- Shrink‑wrapping of pallets and transported them using pallet jack or walkie‑rider
- Stocking of shelves and maintained product organization
- Communicating with supervisors to improve workflow and fulfillment accuracy
Overnight Stocker
3 Years 6 Months- Restocked shelves and maintained product displays
- Organized backroom inventory for efficient access
- Rotated stock using FIFO method
- Ensured accurate labeling, pricing, and shelf presentation
- Maintained store cleanliness and safety standards
- Assisted customers and supported team operations
Sales Associate
2 Years 8 Months- Conducted market and competitor research to support product development and sales strategy.
- Answered customer questions regarding sizing, accessories, and product care.
- Maintained customer relationships and supported outreach initiatives.
- Assisted in implementing marketing campaigns and promotions.
- Recorded customer interactions and transactions accurately in CRM software.
- Managed returns, exchanges, and refunds in alignment with store policies.
Education
Bachelor of Science - Software Development
Skills
Data entry & management (Excel
QuickBooks
SQL
Google Sheets)
Forklift and pallet jack operation
Voice‑activated order picking systems
Stock replenishment and inventory rotation
Ability to lift up to 50 lbs
Strong communication and teamwork
Physical endurance: standing
bending
twisting
kneeling
Experience in multi‑temperature warehouse environments
Positive attitude and dependable work ethic
CRM recordkeeping
Outbound engagement
Customer service & problem resolution
Interpersonal communication
Critical thinking & active listening
Sales presentations
Strategic planning
Virtual collaboration tools (Zoom
Skype)
Interests
Music (song writing and recording)
I enjoy helping others and giving back to the society
Playing sports (soccer)
Reading
Timeline
Shipping and Distribution Specialist
Pan O Gold Baking Company
12.2023 - CurrentRead More
Order Picker Selector
Keurig Dr Pepper, Inc.
01.2020 - 12.2023Read More
Overnight Stocker
Walmart
05.2016 - 11.2019Read More
Sales Associate
Sure Thing Constructions
08.2013 - 04.2016Read More
Kennesaw State University
Bachelor of Science from Software Development
Read More