KEONDRA REEVERS
Hoover,AL
Summary
Sales Manager with expertise in retail management, buying, and merchandising. Proven in driving sales, improving customer satisfaction, and optimizing operations. Experienced in sourcing, vendor relations, and team leadership.
Overview
15
15
years of professional experience
Work History
Sales Manager
Rooms To Go
Hoover, AL
11.2023 - Current
- Led merchandising and inventory management to ensure optimal product presentation and stock availability
- Recruited, trained, and developed sales associates, driving improved performance and customer satisfaction
- Established and monitored sales goals, offering targeted coaching to maximize profitability
- Maintained a visually appealing showroom, contributing to an exceptional customer experience
Sales/General Manager
Conn’s Home Plus
North Charleston, SC
05.2022 - 10.2023
- Achieved 12% sales increase in 6 months through store recovery strategies
- Reduced inventory shrinkage by 20% through effective control management
- Led team of 10 sales representatives to surpass monthly targets and increase annual revenue
- Enhanced customer satisfaction ratings by 15% through regular staff training sessions
- Analyzed sales data to identify trends, implemented cost-saving measures to improve store profitability
Sales/General Manager
Conn’s Home Plus
Huntsville, AL
08.2020 - 04.2022
- Generated $2.5 million in additional store sales, ranking #1 among all Conn’s Home Plus locations
- Trained and mentored new employees to achieve exceptional customer service and sales targets
- Developed and executed sales strategies, resulting in a 30% increase in sales revenue
- Ensured compliance with company policies, maintaining a clean and organized store environment
- Collaborated with team members to create effective merchandising displays and upsell opportunities
Owner/Operator
Krome LLC
Birmingham, AL
01.2017 - 02.2021
- Managed all operations of a profitable women's online boutique, from product sourcing to sales
- Conducted international buying at trade shows in China, Las Vegas, and Atlanta, securing unique merchandise
- Built and maintained strong vendor relationships, ensuring a consistent supply of high-quality products
- Executed digital marketing campaigns that increased brand exposure and drove online sales
Assistant Manager
Conn’s Home Plus
Antioch, TN
08.2019 - 08.2020
- Maximized sales and revenue while minimizing expenses through sales and customer trend analysis
- Assisted in hiring and training sales associates, developing high-performing team members with strong inventory knowledge
- Maintained store appearance, conducted monthly reports, and supported the Retail Manager as needed
Retail Sales Account Manager
Verizon
Birmingham, AL
09.2012 - 01.2017
- Developed and implemented strategic account plans to capture new business opportunities
- Exceeded sales targets by cross-selling, upselling, and negotiating contracts
- Managed and grew a portfolio of key B2B accounts
- Cultivated strong relationships with decision-makers and influencers at client companies
Retail Sales/Store Lead
Planet Cellular (AT&T)
Hueytown, AL
09.2010 - 08.2012
- Managed employee schedules and training programs to ensure smooth operations and optimal performance
- Utilized effective sales techniques to consistently meet sales targets
- Demonstrated expertise in merchandise by explaining features, usage, and care to customers
Education
Bachelor of Science (B.S.) - Biology
Alabama State University
Montgomery, AL05.2009
Skills
- Business Development
- Employee Training
- Strategic Planning
- Customer Relations
- Business Planning
- Budgeting
- Operations Support
- Buying
- Sourcing
Websites
Accomplishments
Successfully oversaw and revitalized a store, surpassing the company's sales expectations with a remarkable year-over-year increase of $2.5 million.
Timeline
Sales Manager
Rooms To Go
11.2023 - Current
Sales/General Manager
Conn’s Home Plus
05.2022 - 10.2023
Sales/General Manager
Conn’s Home Plus
08.2020 - 04.2022
Assistant Manager
Conn’s Home Plus
08.2019 - 08.2020
Owner/Operator
Krome LLC
01.2017 - 02.2021
Retail Sales Account Manager
Verizon
09.2012 - 01.2017
Retail Sales/Store Lead
Planet Cellular (AT&T)
09.2010 - 08.2012
Bachelor of Science (B.S.) - Biology
Alabama State University