Overview
Work History
Education
Skills
Timeline
Generic

Keonna Whitehead

Wilson,NC

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Lowes Home Improvment
09.2024 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided support in processing orders and managing returns.
  • Learned company systems to document customer interactions accurately.
  • Adapted to changing priorities while maintaining service quality.

Host

Olive Garden Restaurant
05.2021 - 02.2024
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided support in processing orders and managing returns.
  • Learned company systems to document customer interactions accurately.
  • Adapted to changing priorities while maintaining service quality.

Education

Associate Of Business Administration - Business Accountancy

Pitt Community College
Winterville, NC

Diploma -

Hunt Highschool
Wilson, NC
06.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Relationship building
  • Conflict resolution

Timeline

Customer Service Representative

Lowes Home Improvment
09.2024 - Current

Host

Olive Garden Restaurant
05.2021 - 02.2024

Associate Of Business Administration - Business Accountancy

Pitt Community College

Diploma -

Hunt Highschool
Keonna Whitehead