Keonte White
Montgomery,AL
Summary
Results-oriented individual that is considered an asset in the workplace. A pleasant personality coupled with exemplary communication and customer engagement skills. Ready to take on a new role that requires energy and enthusiasm while driving business success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Shuttle Driver/quality Inspector
Hyundai Glovis
Montgomery , AL
2023.02 - 2023.09
- Drives new finished-product vehicles to designated locations
- Drive and park vehicles per the Transportation & Handling Manual
- Drive vehicles following a set schedule or route
- Drivers must have the stamina to sit for several hours at a time, and the hand-eye coordination to operate their vehicles while watching their surroundings to maximize safety
- Maintain constant contact with the Team Leader and keep track of pickup and drop-off locations as necessary
- Before driving vehicles, inspect vehicles to ensure that it is damage-free and functioning correctly
- Must follow all Port traffic policies and posted speed limits
- Any unsafe conditions or road hazards encountered must be reported to management
- If their vehicle develops mechanical difficulties or sustains damage of any type, drivers must document the problems and report to management
- Read and understand parking location maps
- Prepares vehicles for various stages of processing
- Performs various yard activities as directed
- Performs tire pressure checks using a hand-held pressure gauge
- Performs battery condition checks using hand-held equipment
- Drives vehicles on/off conveyors
- Removes exterior/interior plastic protective wrap
- Drives vehicles to fueling stations and through automated car washes
- Remove trash from vehicles
- Complete checklists as required.
Online Sales Representative
Afni
Opelika , AL
2022.01 - 2023.01
- Responded promptly to inquiries from existing customers regarding order status or product availability.
- Assisted customers in selecting products based on their needs and preferences.
- Performed data entry into company database systems accurately and quickly.
- Utilized CRM software to maintain accurate records of customer interactions.
- Maintained up-to-date knowledge of product features and benefits.
- Resolved customer complaints in a timely manner.
Education
High School Diploma -
Lanier High School
Skills
- SalesForce
- Credit card payment
- Support services Calling
- Call centers
- Zendesk
- Client inquiries
- Data Entry
- Queue management
- Inbound and Outbound
- Quality control
- Senior leadership support processing
- Live Chat
- Technical Support
- Troubleshooting
- Driving
- Cash handling
- Live chat
- Telemarketing
- IOS
- Customer service
- Software troubleshooting
- Vehicle Inspection
Timeline
Shuttle Driver/quality Inspector
Hyundai Glovis
2023.02 - 2023.09
Online Sales Representative
Afni
2022.01 - 2023.01
High School Diploma -
Lanier High School
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