Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keosha Jackson

Memphis,TN

Summary

Hard worker with reliable, safety conscious mindset and many years of solid experience in warehouse operations. Detail-oriented Receiving/Returns Lead at International Toner, skilled in warehouse operations and teamwork. Successfully organized and tracked returns, enhancing inventory accuracy and streamlining shipping processes. Proficient in return authorization and committed to maintaining a safe and efficient work environment. Recognized for resolving customer complaints effectively. Known for performing tasks and jobs duties quickly. Works well with team to complete all job duties.

Overview

12
12
years of professional experience

Work History

Receiving/Returns Lead

International Toner
05.2013 - 12.2024

*Organized and tracked returned product to inventory, ensuring accuracy of all documentation.

*Determined shipping methods for materials to be shipped.

*Reviewed and processed customer returns.

*Inspected return items or defects,documenting info in database.

*Conducted research on customer complaints involving returned products.

*Identifying tags to track returned items and put back in stock.

*Checked packaging to verify good quality.

*Assisted customer with questions regarding their returns.

*Recorded shipping data record keeping purposes.

*Logged inbound and outbound discrepanies for wrong products, damages and incorrect quantities.

Managed daily cycle counts for inventory accuracy.

*Organized deliveries by sorting and stocking.

*Investigated causes of overages and shortages in deliveries.

*Picked and packed orders using an rf scanner

*Finding location for good product to be returned to stock.

*Processed and shipped orders out to customers.

*Worked with team to get the orders shipped out correctly.

*Organized a clean work environment.

Education

High School Diploma -

Booker T. Washington
Memphis, TN
05-1998

Skills

  • Warehouse operations
  • Return authorization
  • Workplace safety
  • Shipping and receiving
  • Material handler
  • Warehouse safety

Timeline

Receiving/Returns Lead

International Toner
05.2013 - 12.2024

High School Diploma -

Booker T. Washington
Keosha Jackson