Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keousha McGhee

Canton,MS

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

12
12
years of professional experience

Work History

Home Care Aide

Apex Healthcare Services
07.2022 - 12.2024
  • Assisted disabled clients to support independence and well-being.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Sales Associate

Childrens Place Inc.
01.2016 - 10.2019
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Service Representative

Bigston Corporation
02.2013 - 08.2015
  • Maintained customer satisfaction with forward-thinking strategies focusing on addressing customers needs
  • Provided primary customer support to internal and external customers
  • Developed effective strategies to market consumers' goods and and services
  • Exceeded customer service expectations by going above and beyond to ensure customer satisfaction
  • Assisted customers with product selection, product orders, and product returns
  • Responded to customer requests for products, services, and company information.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

GED -

Morton College
Cicero, IL
06.2002

Skills

  • Product and service solutions
  • Complaint resolution
  • Customer service
  • Order processing

Timeline

Home Care Aide

Apex Healthcare Services
07.2022 - 12.2024

Sales Associate

Childrens Place Inc.
01.2016 - 10.2019

Customer Service Representative

Bigston Corporation
02.2013 - 08.2015

GED -

Morton College

Similar Profiles

CREATE PROFILE