Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ameka McGimpsey

Pontiac

Summary

Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics. Always willing to learn new procedures and practices to effectively get the job done

Overview

2
2
years of professional experience
1992
1992
years of post-secondary education

Work History

Home Care Aide

North Oakland Caregivers
Ortonville
05.2025 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained a clean and safe environment for clients in their homes.

Customer Service Representative

TruGreen Lawn Care
Waterford
04.2025 - 05.2025
  • Assisted customers with lawn care inquiries and service scheduling.
  • Communicated with clients to understand their lawn care needs and preferences.
  • Processed service orders using company software to ensure accurate details.
  • Educated customers about lawn maintenance best practices and TruGreen services.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Maintained customer records accurately within the company database for reference.
  • Answered customer inquiries and provided accurate information regarding products and services.

Production Worker

United Green
10.2024 - 03.2025
  • Inspected and labeled cannibas products
  • Assured that the product metrics and source numbers matched the product before being boxed and shipped in a production assembly line setting
  • Participated in regular team meetings to discuss workflow improvements.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Communicated with team members regarding tasks assigned during shift.
  • Reported any issues to supervisor immediately for resolution.
  • Assisted in setting up production lines for manufacturing processes.
  • Ensured proper labeling of completed products before shipping out.

Front End Manager

Forman Mills
Pontiac
10.2023 - 09.2024
  • Managed daily front-end operations to ensure smooth customer transactions.
  • Trained and supervised cashiers to enhance service quality and efficiency.
  • Coordinated employee schedules to optimize front-end coverage and service speed.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Implemented store policies to maintain compliance with company standards.
  • Monitored inventory levels at the front end to prevent stock shortages.
  • Facilitated team meetings to communicate updates and encourage collaboration.
  • Maintained cleanliness and organization of the front-end area for a positive environment.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed cash flow of store, including cashier operations, bookkeeping, and security.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Resolved technical issues related to the front end development process.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.

Production Worker

Workbox Staffing/ USFarathane
Pontiac
03.2023 - 08.2023
  • Operated machinery to assemble products efficiently and safely.
  • Maintained inventory levels by restocking materials as needed.
  • Collaborated with team members to meet daily production goals.
  • Put tape strips on hood grids and shaved carpeted automotive parts
  • Followed safety protocols and maintained a clean work environment.
  • Inspected finished products for quality assurance and compliance.

Education

General Education Diploma
Morganton, NC

Skills

  • Adaptable to any work environment
  • Efficient at multitasking
  • Able to work in a fast paced environment
  • Able lift 20-50 pounds
  • Able to follow written and verbal instructions to do the tasks at hand efficiently

Have reliable transportation

  • Effective communication
  • Problem solving
  • Product labeling
  • Production assembly
  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Quality inspections
  • Machine operation
  • Hand tool proficiency
  • Product packaging
  • Workplace cleanliness
  • Hazardous material handling
  • Customer focus
  • Product assembly
  • Assembly procedures
  • Quality assurance standards
  • Product inspection
  • Product packing
  • Materials handling
  • Packing and shipping

Timeline

Home Care Aide

North Oakland Caregivers
05.2025 - Current

Customer Service Representative

TruGreen Lawn Care
04.2025 - 05.2025

Production Worker

United Green
10.2024 - 03.2025

Front End Manager

Forman Mills
10.2023 - 09.2024

Production Worker

Workbox Staffing/ USFarathane
03.2023 - 08.2023

General Education Diploma

Similar Profiles

CREATE PROFILE