Kephanie Deal
Stratton,NE
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
9
9
years of professional experience
Work History
Office Manager
Farmers Coop Grain & Supply Co.
Trenton, NE
10.2017 - Current
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
Mail Carrier
USPS
McCook, NE
06.2016 - 03.2017
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Operated a vehicle in accordance with safety regulations.
- Provided friendly customer service at all times while delivering mail.
- Verified accuracy of addresses before delivering packages.
- Assisted other carriers with their routes as needed during peak periods.
- Conducted regular check-ins with supervisors throughout the day.
Daycare Teacher
Bee Little Daycare
McCook, NE
01.2016 - 05.2016
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Provided snacks and meals in accordance with dietary guidelines.
- Monitored children's play activities to ensure safety.
- Assisted in potty training and diapering children as needed.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Communicated regularly with parents regarding their child's progress or concerns.
- Established good relationships with families through open communication about their child's progress.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Balanced schedules to promote optimal rest, play and educational periods.
Cashier
JCPenney
McCook, NE
07.2015 - 12.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered phone calls to assist customers with questions and orders.
Education
GED -
Creek Valley High School
Chappell, NE01-2014
Skills
- Data Entry
- Customer Relations
- Relationship Building
- Organizational Skills
- Employee Supervision
- Information Protection
References
References available upon request.
Languages
English
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Farmers Coop Grain & Supply Co.
10.2017 - Current
Mail Carrier
USPS
06.2016 - 03.2017
Daycare Teacher
Bee Little Daycare
01.2016 - 05.2016
Cashier
JCPenney
07.2015 - 12.2015
GED -
Creek Valley High School
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