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1St Shift, Route Helper, Lewisville, TX

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Associate Principal Engineer

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Experienced detailed-oriented customer support specialist, with 5+ years experience in a technology and logistics role. Proven track record of providing excellent customer service with on-demand platforms, sales & retention. Seeking to leverage my strong communication and problem skills in a customer support position.

Results-driven Customer Service Professional with extensive experience in remote and in-person roles across the travel, banking, gaming, and retail industries. Skilled in Salesforce, Zendesk, and Helpdesk software, with a strong ability to manage customer interactions efficiently. Adept at problem-solving, account management, and ensuring compliance with security and GDPR regulations. Fluent in English and Polish, with a background in gaming industry support and equine care.

Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.

Offering strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Brings solid foundation in communication and problem-solving. Ready to use and develop organizational and multitasking abilities.

Results-driven Customer Service professional with 3+ years of experience in high-volume support environments. Proven track record in handling customer inquiries, complaints, and escalations with efficiency and professionalism. Fluent in English and Portuguese, offering a strong advantage in supporting diverse, international customers and resolving issues across language barriers. Recognized for maintaining high customer satisfaction, meeting KPIs, and delivering consistent, high-quality service in fast-paced corporate settings.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Sales and customer service professional with experience in remote sales, customer support, retail operations, and office administration. Proven ability to handle high-volume customer interactions, cold calling, upselling, and retention while maintaining strong organizational and communication skills. Background includes technical education, inventory management, and training new employees. Known for reliability, adaptability, and consistent performance in both independent and team-based environments.
Diligent Customer Service Professional with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Kera Chretien

Work History

Deliver Driver/ Helper

Cashier/ Utility Worker

Patient Transport Driver

Machine Operator

Education

High School Diploma

Skills

Timeline

Deliver Driver/ Helper

Cashier/ Utility Worker

Patient Transport Driver

Machine Operator

Frisco High School

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