Kera Erickson

• Team leadership and motivation
• Positive role modeling and mentorship
• Building team culture and trust
• Clear and encouraging communication
• Game strategy and play execution
• Managing player rotations and positions
• Commitment to inclusion and team unity

• Creating engaging content and newsletters to boost reader interaction and retention.
• Coordinate events to enhance community engagement and brand visibility.
• Ensure compliance with copyright laws for all published materials.
• Apply SEO best practices to improve online content visibility and user engagement.
• Develop marketing strategies, including advertisement creation and pricing structures for services.
• Operate as self-employed professional, delivering tailored services to meet client needs.

• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Processed invoices for payment using accounting software applications.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.

• Contributed to team objectives in fast-paced environment.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Built relationships with customers and community to promote long term business growth.
• Stayed current on company offerings and industry trends.

• Served high customer volumes during special events, nights, and weekends.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Performed medical records management, including filing, organizing and scanning documents.
• Obtained and documented patient medical history, vital signs and current complaints at intake.

• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Answered telephone and email inquiries from potential customers.