Kera Moore
Orlando,FL
Summary
Recent graduate with foundational knowledge in cosmetology and hands-on experience gained through 1200 hours as a student at World of Beauty Academy. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Cosmetology Student
World of Beauty Academy
01.2024 - 10.2024
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Demonstrated thorough knowledge of all salon products and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Offered professional hair services to salon customers such as cuts, color services, perms,and relaxers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits.
- Utilized latest techniques in balayage, and color correction.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Maintained regular client list and successfully handled walk-in customers.
Customer Service Representative/Purchasing Coordinator
America's Office Source
09.2017 - 12.2021
- Correspond with customers and vendors and maintain files and documentation
- Audit invoices against purchase orders and research discrepancies,
- Invoicing, quotes, entering and updating Jobs
- Filling customers order, assist with contracting items for certain customers
- Research special request/orders and Investigate and resolve customer billing queries
- Provide general administrative support to management as needed, with minimal supervision; i.e., answering phones, typing, filing, preparation of correspondence, agendas, presentations including charts & graphs
- Handle high inbound call volume, gather customer information, access and fulfill customer needs
Education
Licensed Cosmetologist - Cosmetology
World of Beauty Academy
Orlando, FL10-2024
Skills
- Cosmetology certified
- Hair, makeup & skincare knowledge
- Hair tools and products
- Hair cutting and coloring
- Customer service
- Interpersonal skills
- Collaboration
- Creativity
Timeline
Cosmetology Student
World of Beauty Academy
01.2024 - 10.2024
Customer Service Representative/Purchasing Coordinator
America's Office Source
09.2017 - 12.2021
Licensed Cosmetologist - Cosmetology
World of Beauty Academy
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