Kera Noel-Michelle Sherwood

• Cleans all counter tops, laminar flow hoods with acceptable disinfectants periodically as outlined in the policy.
• Maintains a work area that is neat and clean.
• Stocks sterile compounding area with intravenous solutions, additives and all other supplies utilized in the area.
• Completes dispense prep by documenting lot number, expiration date and waste.
• Prepares on demand IV's in a timely manner per department guidelines.
• Distributes, manages and stores pharmaceutical products throughout the organization.
• Interprets the patient-specific labeling correctly in regard to medication, dose, dosage form, packing size and quantity.
• Using the previous information, accurately prepares the final product for review by a registered pharmacist.
• Replenishes medications in the Automated Distribution Cabinets accurately.
• Follows departmental standards to ensure secure delivery of controlled and non-controlled substances.
• Scanning percentage, manage medication delivery process to include Timely and accurate delivery of medications.
• Timely retrieval of discontinued medications.
• Complete unit dose cart fill and first dose dispensing activities.
• Completes dispense preparation
• Pharmacy Information Systems: Maintain competency on functionality of the pharmacy information systems, automation dispensing and other pharmacy technologies (Ex: Pharmacy Keeper).
• This includes report generation, trouble shooting, label and patient profile review.
• Exchange of crash carts and/or restock pharmaceutical trays (tech check tech).
• Expiration date checking to include central pharmacy, automation distribution cabinets, other medication storage areas and various kits (ex:

Transport kit, etc.)

• Support the department as needed for inventory processes (ordering, receiving, patients own medications and etc.)
• Prepare medications by repacking oral suspensions, solutions and tablets into unit dose packaging.
• Supports Bayhealth by maintaining a High Reliability Environment by following all safety measures.
• Keeps a clean and organized workspace.
• Utilizes department equipment in appropriate matters, report near misses, report any identified patient or employee safety issues.
• Documents and completes 95% or higher of all required records (refrigerator temperature checks, pharmacy inspections, Pharmacy Keeper logs and etc.)
• Understand and follow all hazardous material related issues (USP Chapter 800).
• Participates in on-the-job training of new pharmacy personnel including pharmacy technicians, students, residents and pharmacists.
• Participates in ongoing educational activities to acquire and validate knowledge.
• Critical Thinking and Development: Answers phones and address issues of concerns or directs the phone call to appropriate personnel.
• Demonstrate an understanding of the prioritization of work based upon patient need, efficiency and pharmacy policies and procedures.
• Independently handles routine problem scenarios within the scope of the pharmacy technician responsibilities.
• Supervisor: Candice Watts (302-674-4700)
• Okay to contact this Supervisor: Contact me first

• Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation
• Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices
• Retrieve medication from inventory
• Create prescription labels and put them on prescription containers
• Place medication into prescription containers
• Complete paperwork related to filling prescriptions and input customer and prescription data into the computer
• Assist with maintaining the Pharmacy department by keeping it clean and in order
• Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation
• Administer Rite Aid programs including FlavoRx, Living More, etc
• Receiving prescriptions, both over the phone and in-person
• Entering prescriptions into computer database
• Dispensing medications
• Assisting clients at the cash register
• Working with insurance companies
• Billing insurance
• Compounding various topical creams/ointments and oral liquids
• Accurately counting and dispensing medications
• Supervisor: Kodwo Sekyi (301-792-6416)
• Okay to contact this Supervisor: Contact me first

• Supports pharmacological services by stocking, assembling, and distributing medications
• Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
• Protects patients and employees by adhering to infection-control policies and protocols
• Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies
• Maintains records by recording and filing physicians' orders and prescriptions
• Generates revenues by calculating, recording, and issuing charges
• Ensures medication availability by delivering medications to patients and departments
• Prepares reports by collecting and summarizing information
• Contributes to team effort by accomplishing related results as needed
• Supervisor: Alyssa Polinak (412-708-0170)
• Okay to contact this Supervisor: Yes