Kerati Baron
Decatur,IN
Summary
- Experienced Medical Technologist Professional medical technologist with substantial experience in clinical laboratory operations and diagnostics. Adept at performing complex laboratory tests, maintaining lab equipment, and ensuring accuracy in test results. Strong emphasis on team collaboration and adaptability in dynamic environments, with focus on achieving measurable results. Skilled in using advanced laboratory technology and adhering to stringent safety and quality standards.
Healthcare professional prepared with extensive laboratory experience and history of accurate diagnostic testing. Proven ability to contribute to team goals and adapt to dynamic environments. Skilled in clinical analysis and quality assurance, consistently reliable under pressure.
Experienced with clinical analysis, microbiology, and hematology. Utilizes advanced laboratory equipment and techniques to ensure accurate results.
Business-minded Senior Medical Sales Representative with aptitude for departmental leadership. Exemplary strategy development and client service skills. Offering 14 years of experience in expanding networks through sales acumen and expertise.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies.
Knowledgeable Optician well-versed in measuring facial aspects, providing options on lenses and preparing detailed work orders for fabrication. Adept at multitasking with different functions and customers in an efficient and accurate manner. Exceptional sales, problem-solving and communication strengths.
- Experienced Sales Associate with strong customer service skills. Dedicated to delivering exceptional shopping experiences and driving sales growth.
Results-driven Retail Sales Associate experienced in building customer relationships, achieving sales targets, and promoting premium eyewear products.
Enthusiastic Sales Professional with excellent communication skills, product knowledge, and a proven ability to exceed customer expectations in a fast-paced retail.
Overview
29
29
years of professional experience
Work History
Sales Associate
Luxottica
Fort Wayne, IN
10.2019 - Current
- Assisted customers in selecting eyewear to enhance personal style and vision needs.
- Maintained knowledge of product features, trends, and promotions to provide informed recommendations.
- Processed sales transactions accurately using point-of-sale systems while ensuring a seamless customer experience.
- Collaborated with team members to achieve sales targets and optimize store performance.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Optician
Baron Vision Center
Decatur, IN
01.2016 - 05.2018
- Instructed customers on methods for adapting to glasses, proper wear and necessary care
- Used hands, heat and tools to bend and shape frames to fit customer's face
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length
- Managed client frame selection processes and walked through lens options
- Wrote up detailed work orders specifying parameters for lenses and frames
- Recommended specific lenses, coatings and frames to suit individual client needs
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments
- Promoted goods to customers, including spectacles, sunglasses and accessories
- Repaired and adjusted frames to meet customer needs
- Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes
- Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions
- Checked finished lenses for conformance to order specifications, quality and customer needs
- Promoted goods to customers, including spectacles, sunglasses and accessories
Medical Diagnostic Sales Manager
PCL Holding (Bangkok) Beckman Coulter, US
Bangkok, Thailand
05.1998 - 06.2012
- Developed and encouraged sales and promotional team members
- Worked closely with doctors, hospitals and clinics using persuasive communication skills and customer relations expertise to close deals
- Developed effective sales team members through highly individualized coaching
- Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions
- Achieved consistent growth with effective planning and management strategies
- Helped sales professionals finalize customer sales and handled concerns
- Authored timely and detailed reports to facilitate strategic decision-making for all areas of operations
- Analyzed and assessed market shifts to maximize opportunities and establish possible leads
- Promoted product and service benefits through facility tours and engaging presentations
- Established action plans for team members and helped each person attain objectives
- Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues
- Taught new associates sales tactics and performance improvement techniques
- Met with upper level management to discuss techniques for overcoming objections and closing deals
- Achieved consistent increase in sales and revenue
- Attended industry events and conventions to explain sales opportunities.
- Led sales team to exceed quarterly targets through strategic coaching and performance management.
Medical Technologist
St. Mary Hospital
Naknon Ratchasima, Thailand
03.1997 - 04.1998
- Routinely demonstrated medical proficiency by performing chemistry analysis, urinalysis and hematology
- Cleaned and sterilized lab area, tools and equipment
- Applied knowledge of microbiology, chemistry and hematology daily
- Record control values from technical instruments to ensure reliability and validity of test results
- Maintained clean and fully operational laboratory equipment
- Followed laboratory guidelines for handling biological specimens
- Managed departmental inventory and ordering of lab supplies
- Reviewed patient data, prepared data reports and signed off on release of information requests
- Served as supervisory operator of immunology and hematology equipment in addition to conducting daily quality control checks, calibration, and technical troubleshooting
- Conducted complex laboratory tests to diagnose patient conditions accurately.
- Analyzed test results, ensuring high accuracy and reliability for clinical decisions.
- Collaborated with healthcare teams to discuss findings and improve patient care strategies.
- Led initiatives to streamline lab processes, enhancing turnaround times for test results.
Education
MBA - Marketing
Indiana Institute of Technology
Fort Wayne, IN2016
Master of Public Administration - Master of Public Administration
National Institute of Development Administration
Bangkok, Thailand2010
BSC, Medical Technology. - Medical Technology
Khon Kaen University
Khon Kaen, Thailand1998
Skills
- Energetic self-starter
- Client needs assessment
- Outgoing personality
- Listening skills
- Evaluating patients
- Quick learner
- Positive learning process
- Service planning
- Product packaging
- Product upselling
- Graphic presentations
- System installations
- Trilingual in English, Thai, Laos
- Public speaking
- Patient assessment
- Problem resolution
- Computer proficient; Microsoft Office, Word,Excel, PowerPoint
- Adjusting frames
- Managing inventory
- Advisory
- Product knowledge
- Repairing glasses
- Sales techniques
- Sales expertise
- Time management
- Problem-solving skills
- Reliable and punctual
- Flexible schedule
- Sales goals attainment
- Friendly and outgoing
- Task prioritization
Affiliations
Recognition of high scholastic achievement of International Honor Society in Business, Management, and Administration. Sigma Beta Delta.
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Sales Associate
Luxottica
10.2019 - Current
Optician
Baron Vision Center
01.2016 - 05.2018
Medical Diagnostic Sales Manager
PCL Holding (Bangkok) Beckman Coulter, US
05.1998 - 06.2012
Medical Technologist
St. Mary Hospital
03.1997 - 04.1998
BSC, Medical Technology. - Medical Technology
Khon Kaen University
Master of Public Administration - Master of Public Administration
National Institute of Development Administration
MBA - Marketing
Indiana Institute of Technology