Open To Work
Carlton Harris
El Cajon,CA
Work Preference
Summary
Seasoned operations and support professional with 30 years of experience in customer service, inventory coordination, Vendor-Managed Inventory (VMI) workflows, high-volume data entry, and documentation management. Skilled in 10-key by touch, ERP systems, WMS, CSM, Windows Operating System, Microsoft Office, 360, and Google Workspace. Recognized for accuracy, reliability, Work Ethics, and strong organizational skills in a fast-paced warehouse and office environments.
Overview
40
40
years of professional experience
Work History
Sales Associate
West Coast Lockwasher
City of Industry, California
02.2007 - 03.2020
- Processed and maintained accurate purchase order and inventory data using Microsoft Excel, ERP tools, and 10-key by touch for high-volume numeric entry.
- Supported VMI process, ensuring accurate stock levels and timely replenishment for customer-managed inventory programs.
- Coordinated with vendors and internal departments to resolve shipment discrepancies and inventory issues.
- Assisted accounting with billing tasks and followed up on purchase orders to ensure timely processing.
- Provided professional phone and email communication with customers and vendors to support warehouse operations.
- Utilized spreadsheets and Microsoft Office tools for documentation, reporting, and record keeping.
- Delivered clerical and administrative support to sales representatives, including customer communication and order follow-up.
Warehouse Clerk
West Coast Lockwasher
City of Industry, California
01.2000 - 12.2002
- Managed inventory control and organization of warehouse stock.
- Operated forklifts and pallet jacks for efficient material handling.
- Processed incoming shipments and verified product accuracy and quality.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Assisted in preparing orders for shipment in a timely manner.
- Collaborated with team members to streamline warehouse operations effectively.
- Utilized warehouse management systems to track inventory levels accurately.
- Stocked shelves with received products in designated areas.
- Organized warehouse space by moving materials to appropriate locations.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Assisted with physical inventories as needed.
- Verified received goods by comparing with purchase orders.
- Received, unpacked and inspected incoming shipments of merchandise.
- Loaded and unloaded trucks with hand truck or pallet jack.
- Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
- Identified, counted and verified stock items.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained business operations by communicating with coworkers and managers.
- Prepared inventory for shipment by attaching tags and labels.
- Wrapped finished products for storage or shipment using shrink wrap machine or other wrapping equipment.
- Maintained accurate inventory records using computerized tracking system.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Managed all shipping documents such as bills of lading, packing slips, invoices.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Processed returns from customers and suppliers efficiently and accurately.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Prepared outgoing orders for shipment according to customer specifications.
- Labeled containers, container tags, or products using marking tools.
- Coordinated with vendors regarding product availability and delivery schedules.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Inventory Control
Pierre Fabre / Physicians Formula
Azusa, California
1992 - 1997
- Oversaw inventory control and streamlined receiving processes for incoming products.
- Managed inventory control system ensuring adequate supplies were available.
- Performed cycle counting and maintained accurate inventory records.
- Maintained and updated spreadsheets and inventory tracking records to ensure accuracy in warehouse operations.
- Utilized RF scanners for inventory control processes.
- Utilized computer programs to enter data related to inventory control systems.
- Evaluated inventory control system and proposed enhancements to optimize efficiency.
- Supported shipping and receiving processes and overall warehouse organization.
- Operated forklifts (certified) for loading and unloading trucks (LTL, TL).
- Assisted with product movement, staging, and storage within warehouse systems.
- Worked closely with supervisor and warehouse manager to support daily operations.
- Provided customer service support across internal departments and walk-in requests.
- Entered data using 10-key by touch and supported general data entry functions.
- Prepared bills of lading, shipping manifests, and related shipping documentation.
Education
High School Diploma -
Franklin High School
Los Angeles, CA06-1989
Skills
- Sales expertise
- Customer service
- Customer needs assessment
- Sales pipeline management
- Product guidance
- Order processing
- Inventory management
- Inventory tracking
- Warehouse operations
- Shipping documentation
- Data entry
- Record keeping
- Forklift operation
- Microsoft Excel
- Process improvement
- Analytical thinking
- Complex Problem-solving
- Problem resolution
- Conflict resolution
- Team collaboration
- Communication skills
- Excellent communication skills
- Verbal and written communication
- Attention to detail
- Time management
- Task prioritization
- Negotiation tactics
- Policy and procedure adherence
- Energetic self-starter
- Positive and professional
- Adapt to diverse groups
- Financial records analysis
- Money handling
- Stocking and receiving
- Problem-solving skills
- Energetic self-starter
- Goal oriented
- Point of sale operation
- Payment processing
- Cash register operation
Timeline
Sales Associate
West Coast Lockwasher
02.2007 - 03.2020
Warehouse Clerk
West Coast Lockwasher
01.2000 - 12.2002
Inventory Control
Pierre Fabre / Physicians Formula
1992 - 1997
High School Diploma -
Franklin High School