Kerby Hewett
Shallotte,NC
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Sea Trail
09.2025 - Current
- Managed cash register operations, processing transactions accurately and efficiently.
- Trained new team members on service standards and operational procedures to enhance team performance.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Provided attentive service and proactively assessed guest needs.
- Engaged in suggestive selling and other sales techniques.
Front of House Team Member
Inlet View Bar And Grill
03.2024 - 08.2025
- As a member of the front of house team I am in charge of my guest’s experience from the time they enter until they leave. I walk them through all we have to offer and make suggestions based on their wants. Making sure my guests are happy is my priority.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- As a bartender I was responsible for verifying proper identification ensuring my guests were of age and able to be served following the guidelines of the law.
- Delivered exceptional customer service, ensuring a welcoming atmosphere for guests.
- Oversaw inventory management, ensuring adequate supplies for smooth operations.
- Cultivated positive relationships with repeat customers, enhancing loyalty and engagement.
Bartender
Makai
03.2022 - 08.2022
- Maintained cleanliness and organization of bar area to ensure efficient service flow.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Associate
Hollister.Co
01.2009 - 03.2011
- Assisted customers with product selection, providing personalized recommendations to enhance shopping experience.
- Maintained organized merchandise displays, ensuring optimal product visibility and accessibility for customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Deep Run High School
Glen Allen, VA06.2010
Skills
- Price Memorization
- Adaptability under pressure
- Inventory
- Customer service
- Problem-solving
- Clear communication
- Cash register operation
- Multitasking Abilities
- POS system operation
- Reliability
Certification
- Certified NC on premise bartender, TIPS certification - 11/2025
- Responsible Alcohol Seller/server, ABC Commission- 03/2024
Timeline
Food and Beverage Attendant
Sea Trail
09.2025 - Current
Front of House Team Member
Inlet View Bar And Grill
03.2024 - 08.2025
Bartender
Makai
03.2022 - 08.2022
Sales Associate
Hollister.Co
01.2009 - 03.2011
High School Diploma -
Deep Run High School