Keren Sarmiento
Miami,FL
Summary
Energetic and bilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flight Attendant/Purser
Global Crossing Airlines
Miami, FL
07.2022 - Current
- As a flight attendant for a charter airline, my job involves delivering exceptional customer service and representing the company positively
- My duties start with punctual arrival at the airport and performing preflight checks on emergency equipment and the cabin to meet company and FAA standards
- During boarding, I assist passengers with seating and luggage, then arm the doors for departure and conduct safety demonstrations
- At 10,000 feet, I provide complimentary or special services based on the flight's specific contract
- Throughout the flight, I perform cabin walkthroughs and assist passengers as needed
- Upon landing, I disarm the doors, ensure safe passenger deplaning, and help retrieve personal belongings
- Ultimately, my primary responsibilities are ensuring passenger safety and comfort
- I am also interested in advancing my career as a purser
- To gain practical experience, I proactively upgrade to the purser position whenever the opportunity arises
- This allows me to develop the necessary skills and expertise required for the role, ensuring I am well-prepared for future responsibilities.
Cashier/Customer Service
Whole Foods Market
Miami Beach, FL
04.2022 - 07.2022
- My duties consisted of checking out customers, assist them with the self check out as needed, as well as processing their returns from Wholefoods/Amazon
Chief Manager
Pizza Hut
Miami, FL
03.2022 - 04.2022
- All team member roles in order to ensure the store runs in a smooth manner, as well as conducting inventory of store supplies, and in charge of either opening and closing the store
Picker
Amazon
Opa-locka, FL
11.2021 - 03.2022
- Following computer monitor customer orders, getting items sorted and scanned in a timely manner
Cashier/server
University of Miami
Miami, FL
09.2021 - 11.2021
- Checking out the students for the dinning hall as well as serving food on the weekends
Overnight Stocker and Cashier
Ross Dress For Less
Miami, FL
03.2021 - 06.2021
- Overnight stock associate, receiving the truck and unloading it sorting and processing new merchandise and then stocking and organizing the store
- As cashier checking out customers
Pharmacy Technician
Publix
Miami, FL
02.2021 - 06.2021
- It requires Medication knowledge
- Its Answering calls about prescriptions, processing refills and Dispensing prescriptions, keeping the pharmacy well stocked and organized, contacting doctors for new prescriptions or refill request, assisting with insurance issues.
Pharmacy Technician
Walgreens
Miami, FL
06.2020 - 01.2021
- Medication knowledge
- Answering calls about prescriptions, processing refills
- Transferring calls to correct department
- Work from home and call center.
Multiple Positions
Bed Bath & Beyond
Miami, FL
12.2018 - 06.2020
- Besides cashier; The other positions I held included working at the customer service desk, as a floor associate recovering and assisting customers
- I also worked in the back of the store doing receiving, stocking and processing RTV- which is any damaged returned merchandise
- I would also do inventory and fulfillment-processing, boxing and shipping online orders.
Cashier/Floor Associate
Kmart
Miami, FL
01.2018 - 09.2018
- Checking out customers
- Restocking and recovering men's clothing area.
Education
Skills
- Fast learner
- Ambitious
- Organized
- Determined
- Team player
- Trustworthy
- Complies with all rules and regulations
- Multitasking
- Patient
- Thrives in fast paced environments
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Hospitality service expertise
- Leadership Qualities
- Cultural Awareness
- Interpersonal communications
- Conflict Mediation
- Detail Oriented
Certification
- CPR Certification, 08/15/24-08/15/26
- AED Certification, 08/15/24-08/15/26
- First Aid Certification, 08/15/24-08/15/26
General Information
I am a 25-year-old American citizen of Cuban and Peruvian descent, born in Miami, FL, and partially raised in Cancún, MX. From a young age, I have been passionate about traveling, learning, and experiencing diverse cultures. I wholeheartedly embrace the dynamic nature of this lifestyle, with all its challenges and rewards. I am always seeking opportunities to expand my knowledge and skills, both personally and professionally, to enhance my growth potential.
Timeline
Flight Attendant/Purser
Global Crossing Airlines
07.2022 - Current
Cashier/Customer Service
Whole Foods Market
04.2022 - 07.2022
Chief Manager
Pizza Hut
03.2022 - 04.2022
Picker
Amazon
11.2021 - 03.2022
Cashier/server
University of Miami
09.2021 - 11.2021
Overnight Stocker and Cashier
Ross Dress For Less
03.2021 - 06.2021
Pharmacy Technician
Publix
02.2021 - 06.2021
Pharmacy Technician
Walgreens
06.2020 - 01.2021
Multiple Positions
Bed Bath & Beyond
12.2018 - 06.2020
Cashier/Floor Associate
Kmart
01.2018 - 09.2018