Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Keren June Belcina

Irving,TX

Summary

Highly motivated and detail-oriented professional transitioning from a successful career in travel consulting to leverage strong interpersonal, organizational, and problem-solving skills as an EKG Technician. Eager to apply a customer-focused approach and meticulous attention to detail to provide accurate and compassionate patient care in a healthcare setting.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Airline Back Office Specialist

International Airline Services Asia
05.2016 - 03.2020
  • Assist Front Office in Rebooking, Schedule Changes - providing alternative flights, Fare Calculation for Rebooking, Ticket Reissuance, Voucher Issuance, Issue Online Error Reservation

Travel Consultant

Rajah Travel Corporation
04.2014 - 01.2016
  • Handled Corporate Account (Accenture) on USA and India bookings/routes
  • Quality checked the most logical routes, layover/connecting time and lowest possible fare
  • Finalize flight booking reservation and ticket issuance

Reservation/Customer Service Agent

Teleperformance Philippines
12.2011 - 02.2014
  • Booking Airline Ticket and assist passengers on queries about ticket and airline policies/terms and conditions
  • Provide solutions and options during schedule changes/disrupt/cancellations
  • Assist passengers over the phone by adding baggage and seat

Service Ambassador

Ninoy Aquino International Airport
04.2009 - 05.2010
  • Front Liner; Assist VIP’s during arrival and departure

Education

Bachelor of Science - Tourism

Our Lady of Fatima University
03.2009

Skills

  • Positive Attitude
  • Meticulous attention to detail
  • Professional and mature
  • Strong Interpersonal skills
  • Effective communication

Certification

  • NHA Certified EKG Technician
  • Certification# K7M4F4X7
  • Eff. Date 2025-04-26
  • Exp. Date 2027-04-26

Personal Information

  • Age :37
  • Date of Birth: June 10, 1987
  • Gender: Female
  • Marital Status: Married

Timeline

Airline Back Office Specialist

International Airline Services Asia
05.2016 - 03.2020

Travel Consultant

Rajah Travel Corporation
04.2014 - 01.2016

Reservation/Customer Service Agent

Teleperformance Philippines
12.2011 - 02.2014

Service Ambassador

Ninoy Aquino International Airport
04.2009 - 05.2010

Bachelor of Science - Tourism

Our Lady of Fatima University

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