Results-driven professional skilled in clinical supervision and protocol implementation. Adept at managing clinic workflows and staff training, contributing to improved service delivery and compliance with healthcare regulations.
Work History
MA/Clinical Coordinator
12 Years 10 Months
Assoiates in General and Vascular Surgery | 10.2013 - Current
Developed and implemented protocols for patient intake, ensuring compliance with healthcare regulations.
Supervised clinical staff, providing training and mentoring to improve service delivery standards.
Streamlined communication between surgical teams and patients, improving overall satisfaction scores.
Coordinated patient scheduling and managed clinic workflows to enhance operational efficiency.
Oversaw inventory management of surgical supplies, reducing waste and controlling costs efficiently.
Led quality assurance initiatives, enhancing patient safety practices within the clinical environment.
Mentored new clinical staff members for proper onboarding and orientation processes.
Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
Built strong relationships with patients and families for optimized care satisfaction.
Oversaw compliance with healthcare regulations, ensuring clinic exceeded standards during audits.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Associate of Science - Health And Science
Rasmussen University | Fort Myers, FL
Skills
Staff scheduling
Clinical leadership
Clinical documentation
Developing training programs
Patient confidentiality
Clinical supervision
Patient care
HIPAA compliance
Compliance with regulatory guidelines
Healthcare systems
Clinical staff support
Basic life support for health care providers (BLS)