Keri Chapman
Oklahoma City,OK
Summary
Accomplished Janitorial Supervisor with a proven track record at an amazon facility for 4yrs working under three different companies during this time, excelling in team management. Known for enhancing team morale and significantly improving client satisfaction through meticulous attention to detail and effective communication. Skilled in chemical handling and fostering positive relationships, consistently exceeding cleanliness and safety standards. A focused and hands-on leader committed to exceptional and unprecedented services. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Janitorial Supervisor
KBS Services
Oklahoma City, Oklahoma
03.2024 - 06.2024
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
- Maintained high standard of cleanliness and sanitation in high-traffic areas, preventing spread of germs and contributing to healthier environment.
- Fostered a positive work environment through clear communication channels between employees.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Enhanced team morale and reduced turnover by implementing recognition program for outstanding performance among janitorial staff.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
- Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
- Supervised team of 9-18 housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Janitorial Supervisor
GDI Integrated Facility Services
Oklahoma City, Oklahoma
01.2024 - 03.2024
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Maintained high standard of cleanliness and sanitation in high-traffic areas, preventing spread of germs and contributing to healthier environment.
- Fostered a positive work environment through clear communication channels between employees.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Enhanced team morale and reduced turnover by implementing recognition program for outstanding performance among janitorial staff.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Supervised team of 9-36 housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Janitorial Supervisor
IH Services
Oklahoma City, Oklahoma
04.2020 - 01.2024
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Fostered a positive work environment through clear communication channels between employees.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Improved client satisfaction by conducting regular inspections and addressing concerns promptly.
- Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
- Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
- Conducted quality control inspections regularly to ensure that all areas met or exceeded established cleanliness standards.
- Ensured all staff were up-to-date with latest cleaning techniques and safety protocols, conducting regular workshops and training sessions.
- Supervised team of 9-28 housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Education
GED -
Jefferson High School Online
Online 03.2010 - 04.2010
Skills
Cleaning Expertise
- Waste disposal
- Team Management
- Chemical Handling
- Supervisory Experience
- Task Delegation
- Project Planning
- Customer Service
- Problem-solving abilities
- Staff Motivation
- Reliability
- Relationship Building
Timeline
Janitorial Supervisor
KBS Services
03.2024 - 06.2024
Janitorial Supervisor
GDI Integrated Facility Services
01.2024 - 03.2024
Janitorial Supervisor
IH Services
04.2020 - 01.2024
GED -
Jefferson High School Online
03.2010 - 04.2010
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