Independent Sales Representative
Keri Conway Casey
Jostens, Inc.
Lower Gwynedd,PA
30
years of professional experience
Accomplished sales and business management professional with 31 years of experience independently managing a $3 million sales territory. Extensive background in business development, financial management,strategic pricing, marketing, account management, and daily business operations. Demonstrated ability to build and maintain long-term customer relationships while overseeing all aspects of a successful multimillion-dollar business.
Work History
Independent Sales Representative
30 Years 4 Months- Developed territory sales plans to grow student traditions that celebrate milestones across assigned accounts.
- Built customer relationships with school administrators, advisors, and staff to support school year sales cycles.
- Presented product options and guided clients through ordering processes, specifications, and fulfillment requirements.
- Managed account activity, maintaining accurate records and follow-up communication for consistent service.
- Resolved customer concerns promptly, protecting satisfaction and strengthening long-term business partnerships.
- Coordinated order details with internal teams to ensure accurate processing and timely delivery.
- Supported repeat business by nurturing existing accounts and identifying new sales opportunities.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Conducted school "climate and culture" demonstrations to educate customers on features, benefits, and student and faculty morale advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Applied product knowledge to recommend solutions aligned with school needs and budget constraints.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor of Science - General Studies
Skills
Sales territory management
Daily business operations
Customer relationship management
Prioritize and implement daily operations of running a small business
Customer relationship building
Territory management
Customer relations
Customer service
Complex Problem-solving
Sales strategy
Accomplishments
- Top 15 in Delivered Volume at Jostens for 20+ years
- First female in company to reach Masters' Club for $40 million in lifetime sales
- First female in company to reach $50 million in lifetime sales
- Served on Council for 12 years, an elected position, as a liaison for the sales force voice with our Sales Leadership Team
Timeline
Independent Sales Representative
Jostens, Inc.
07.1996 - CurrentRead More
Temple University
Bachelor of Science from General Studies
Read More