Keri DeFelice

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers
• Professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Offered technical support and troubleshot issues to enhance office productivity.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Managed all upcoming policy renewals and submitted all underwriting documentation required.
• Processed cash and credit card transactions.
• Processed cancellation of policies
• Managed beginning of day report ie; past due, lapsed and cancellation of policies.

Instructing beginner to intermediate level Hiit, Kettlebell, Weightlifting and Gymnastic style classes.