Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Keri Doyon

Wilmington ,MA

Summary

Dynamic and reliable professional with a proven track record in the hospitality and wellness industries, notably at Horseshoe Grille. Excelled in high-volume environments, enhancing customer satisfaction and loyalty through exceptional service and an engaging personality. Skilled in salesmanship and team collaboration, adept at training new hires and optimizing operational efficiencies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Horseshoe Grille
05.2019 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Ninety Nine Restaurants
05.2013 - 05.2017
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.

Massage Therapist

Elements Massage
05.2013 - 03.2017
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Education

Certificate Of Massage Therapy - Massage Therapy

Center of Natutal Wellness
Albany, NY
05.2013

High School Diploma -

Glens Falls High School
Glens Falls, NY
06.2004

Cosmetology Certificate - Cosmetology

Adirondack Beauty School
Glens Falls, NY
06.2004

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • New hire training
  • Salesmanship
  • Fast learner

Certification

Notary Public

Timeline

Bartender

Horseshoe Grille
05.2019 - 07.2023

Bartender

Ninety Nine Restaurants
05.2013 - 05.2017

Massage Therapist

Elements Massage
05.2013 - 03.2017

Certificate Of Massage Therapy - Massage Therapy

Center of Natutal Wellness

High School Diploma -

Glens Falls High School

Cosmetology Certificate - Cosmetology

Adirondack Beauty School

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Keri Doyon