Summary
Overview
Work History
Education
Skills
Timeline
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Keri Eekhoff

Sioux Falls,SD

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Bartender/Server

Ruby Tuesdays Restaurant
07.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Assistant Manger

Circle K Gas Station
01.2022 - 02.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Merchandise Manager

Box Lunch
10.2021 - 01.2022
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Streamlined the buying process for increased efficiency and profitability with strategic vendor negotiations.
  • Maximized gross margin dollars through optimal assortment planning and cost management.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.

Hostess/ Server

KRav'N
03.2021 - 09.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

Associate of Arts - Art History

University of South Dakota
Vermillion, SD
04.2022

High School Diploma -

Roosevelt High School
Sioux Falls, SD
05.2020

Skills

  • Suggestive Selling
  • Beverage Preparation
  • Food Service
  • Food Preparation
  • Menu Memorization
  • Clear and Effective Communication
  • Complex Problem-Solving
  • Organizational Ability
  • Classic Cocktails
  • Adaptability

Timeline

Bartender/Server

Ruby Tuesdays Restaurant
07.2023 - Current

Assistant Manger

Circle K Gas Station
01.2022 - 02.2023

Merchandise Manager

Box Lunch
10.2021 - 01.2022

Hostess/ Server

KRav'N
03.2021 - 09.2021

Associate of Arts - Art History

University of South Dakota

High School Diploma -

Roosevelt High School
Keri Eekhoff