Summary
Work History
Education
Skills
Timeline
Server

Keri Kresich

Customer Service
Hebron,IN

Summary

Detailed oriented Customer service professional. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Server

Macleod Ale Brewing
Van Nuys
02.2025 - 08.2025
  • Provided efficient and friendly table service in a fast-paced pizza and bar environment
  • Handled customer inquiries with professionalism
  • Maintained cleanliness and organization of dinning area
  • Processed payments accurately using POS systems and handled cash and card transactions
  • Collaborated with kitchen and bar staff to ensure teamwork
  • Enhances guest experience with friendly informative service.

Medical Office Assistant

DeForest Medical Clinic
Beecher
06.2024 - 12.2024
  • Greeted patients promptly and with a smile.
  • Maintained accuracy and confidentiality of patient information.
  • Ensured patients were verified and information was up to date
  • Assisted with patient intake and medical history verification.
  • Recorded vitals and performed EKGs
  • Managed the office by keeping the front desk and patient areas neat and equipped with supplies

Server/Bartender/Barista

Tiny's Coffee Bar
Gary
05.2024 - 12.2024
  • Proficient in time management and problem solving minimizing disruptions and keeping operations running smoothly
  • Adept at multitasking in fast-paced, high-energy environments.
  • Contributed to increasing customer satisfaction by being friendly and fostering positive guest experiences

Bookkeeper/Administrative Assistant

Thermal Tech & Temp
Crown Point
09.2023 - 05.2024
  • Proficient with office software like Quickbooks, Excel, word, PowerPoint and Google Workspace
  • Effective in interpersonal skills that fostered a welcoming environment and conveying information clearly and professionally.
  • Maintained high attention to detail to prevent errors in documents and communications.

Education

Bachelor of Arts - Graphic Design

Purdue Fort Wayne
Fort Wayne, IN
08.2019 - 05/2023

High School Diploma -

Hebron High School
Hebron, IN

Skills

  • Computer literacy
  • Medical record management
  • Data Analysis and reporting
  • Phone etiquette
  • Adobe InDesign
  • Time management
  • Data management
  • Customer service
  • Teamwork
  • Office experience
  • Mac OS
  • Microsoft Windows Server
  • Maintaining an organized workspace
  • Bookkeeping
  • Organizational skills
  • Microsoft Word
  • Communication skills
  • Writing skills
  • Excel

Team member support

Exceptional customer service

POS operation

Guest seating

Guest relations management

Cash handling

Wine service

Safe food handling

Allergy awareness

Timeline

Server

Macleod Ale Brewing
02.2025 - 08.2025

Medical Office Assistant

DeForest Medical Clinic
06.2024 - 12.2024

Server/Bartender/Barista

Tiny's Coffee Bar
05.2024 - 12.2024

Bookkeeper/Administrative Assistant

Thermal Tech & Temp
09.2023 - 05.2024

Bachelor of Arts - Graphic Design

Purdue Fort Wayne
08.2019 - 05/2023

High School Diploma -

Hebron High School
Keri KresichCustomer Service