Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keri Lawson

Seattle

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Patient Access Coordinator

Seattle Children's Hospital
02.2025 - Current
  • Managed high-volume scheduling, front-desk operations, and appointment coordination.
  • Verified insurance and financial info — similar to lease qualification checks.
  • Delivered exceptional customer service and resolved client issues professionally.
  • Maintained accurate records and ensured compliance with privacy regulations.

Office Assistant

University Congregational Church
05.2024 - 02.2025
  • Provided front-desk support, answered phones, and greeted clients and visitors professionally.
  • Scheduled appointments and maintained calendars — transferable to coordinating property tours.
  • Prepared and organized documents, including contracts and internal forms.
  • Responded to customer inquiries and resolved minor issues quickly and professionally.
  • Assisted with filing, data entry, and email communication.

Volunteer Coordinator

Jet City Improv
05.2014 - 02.2024
  • Assisted with event coordination, audience management, and front-of-house operations.
  • Greeted guests, answered questions, and provided a welcoming environment — skills directly transferable to tenant interactions.
  • Supported performers and staff with setup, timing, and crowd flow.
  • Developed strong communication, adaptability, and problem-solving skills in a fast-paced environment.

Education

Bachelor of Arts - Communications

Seattle Pacific University
Seattle, WA
06-1994

Skills

  • Quickly responds to needs and follows through to ensure a positive experience
  • Respects privacy and builds trust through professionalism
  • Speaks clearly and listens carefully, even in difficult situations
  • Writes clearly and presents information in an easy-to-understand way
  • Treats everyone with respect and supports an inclusive environment
  • Keeps commitments and acts with honesty and respect
  • Follows procedures and completes tasks accurately and on time
  • Adjusts smoothly to change and handles competing priorities well

Timeline

Patient Access Coordinator

Seattle Children's Hospital
02.2025 - Current

Office Assistant

University Congregational Church
05.2024 - 02.2025

Volunteer Coordinator

Jet City Improv
05.2014 - 02.2024

Bachelor of Arts - Communications

Seattle Pacific University