Keri Medlin

h department heads to identify and implement improvements that support financial goals

• Maintained accurate records of all accounts payable transactions in QuickBooks, also maintain all driver CDLs and medical cards
• Handled relationship management for a diverse client portfolio exceeding 100 clients, to haul heavy equipment to and from locations including ports
• Create monthly reports analyzing aging accounts receivable balances, pinpointing trends and recommending actionable improvements
• Generate monthly financial reports, including profit and loss statements, balance sheets, and cash flow statements
• Excellent oral and written communication skills
• Strong work ethic
• Ability to multi task and solve problems
• Detail oriented

• Gathered daily numbers and led morning huddle to meet and discuss daily goals for the day
• Managed front desk operations, including scheduling appointments, answering phone calls, and greeting patients with a smile
• Managed inventory, ordering, and office supply needs
• Assisted in billing procedures by collecting payments from patients
• Submitted electronic claims through various insurance portals, consistently meeting deadlines for claim submission
• Verified patient insurance coverage and eligibility, reducing claim denials and optimizing reimbursement process
• Effectively communicated with patients regarding their insurance benefits and financial responsibilities
• Sat with patients, post-diagnosis, to review treatment plans, explain clinical procedures, and address concerns to drive case acceptance.
• Hired and trained new front desk staff members on office, and mentored them

• Checked in all patients and made sure that all information for patients was correct
• Answered the phones in a timely manner and provided outstanding customer service
• Managed patient scheduling, confirmations, and daily appointment flow to keep front office organized
• Managed scheduling for two doctors and four hygienists to meet daily production goals
• Ran end of the day reports and recorded numbers in a spreadsheet for monthly reports
• Created, batched, and sent insurance claims at the end of the day
• Supported doctors in performing procedures to enhance efficiency