Compassionate, experienced, and driven, looking for a position in an area where I can be an asset and use my skills to assist other team members in providing excellent care and customer service to the public. Proficient learner open to new areas.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA/Medical Office Assistant
Iredell Health System
Statesville, NC
06.2022 - Current
Medical Office Assistant, Float.
EMR experience: Cerner
Travel to multiple physician offices each day, including family practices and specialties such as pediatrics, urology, cardiology, pain management, vascular, employee wellness, neurospine, and internal medicine.
Assist by filling in for absent staff: rooming patients, obtaining/charting vital signs, administering vaccinations and medication injections, collecting specimens/swabs, refilling medications, and calling patients with test results.
Cross-trained to clerical receptionist, including answering phones, scheduling patient appointments, checking in/out patients, obtaining co-payments, medical records, performing prior authorizations and sending/receiving referrals.
Certified Nursing Assistant/Triage Specialist
Carolina Specialty Care
Statesville, NC
10.2021 - 04.2022
Room patients, obtain vital signs.
EMR experience: NextGen
Review, chart medical, social, and surgical history.
Assist in interventional pain procedures with physicain including, spinal and major joint injections, kyphoplasty, ketamine treatments.
Certified Nursing Assistant
Davis Regional Medical Center
Statesville, NC
10.2019 - 07.2021
Emergency room, trained in Med-Surg, Behavioral Health, OR, PACU, and L&D.
EMR experience: Pulse, Medhost
Perform EKGs, place patients on monitors.
Collect specimens/swabs, activities of daily living, wound care.
Provide BLS, including CPR, assisting in rapid responses.
Remove IVs, apply Ortho glass splints.
Unit secretary duties include Iredell County involuntary commitment paperwork, patient transfers, check in EMS patients, answer/direct phone calls to physicians.
Cross-trained to OR assistant: operating and recovery room (PACU), assisting in cleaning and stocking rooms, effectively transferring patients throughout the surgery process, documenting temperatures, and running autoclaves.
CNA
Iredell Health System
Statesville, NC
04.2019 - 10.2019
Cardiac telemetry.
Place patients on cardiac monitoring.
Assist in activities of daily living.
Obtain, chart vital signs, and report to the registered nurse.
Provide BLS in emergent situations.
CNA
Dudley's Home Health
Mooresville, NC
06.2018 - 04.2019
Assisting in patients' homes by providing activities of daily living.
Obtain vital signs.
Prepare meals.
Light housework.
Barista
Dunkin Donuts & Baskin Robbins
Mooresville, NC
03.2018 - 09.2018
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Provided excellent customer service by responding to inquiries quickly and professionally.
Sales Associate
Shoe Dept
Statesville, NC
06.2017 - 03.2018
Provide excellent customer service and assist with purchases.
Maintain store appearance, stock, and inventory; process payments and refunds.
Achieve sales goals.
Education
Some College (No Degree) - Prerequisites For Associate Degree Nursing
Mitchell Community College
Statesville
06-2021
High School Diploma -
Career Academy And Technical School
Troutman
01-2019
Skills
Adaptability
Problem solving
Communication
Organization
Computer Literacy
Medical Coding/Terminology
Prior Authorizations
Typing Skills
Customer Service
Accounts receivable
Medical Records
Microsoft Office
Front desk operations
Basic Life Support
Patient Relations
Direct Patient Care
References
Heather Oplinger, Practice Manager, 704-450-2108
Dana O'Mara, Practice Manager, 704-380-3620
Wendy Washington, coworker, 202-341-2252
Courtney Burton, personal, 704-657-9820
Certification
Certified Nursing Assistant
Medical Office Assistant
Basic Life Support/CPR
HIPPA/OSHA/Total Medical Compliance
Timeline
CNA/Medical Office Assistant
Iredell Health System
06.2022 - Current
Certified Nursing Assistant/Triage Specialist
Carolina Specialty Care
10.2021 - 04.2022
Certified Nursing Assistant
Davis Regional Medical Center
10.2019 - 07.2021
CNA
Iredell Health System
04.2019 - 10.2019
CNA
Dudley's Home Health
06.2018 - 04.2019
Barista
Dunkin Donuts & Baskin Robbins
03.2018 - 09.2018
Sales Associate
Shoe Dept
06.2017 - 03.2018
Certified Nursing Assistant
Medical Office Assistant
Basic Life Support/CPR
HIPPA/OSHA/Total Medical Compliance
Some College (No Degree) - Prerequisites For Associate Degree Nursing