Summary
Overview
Work History
Education
Skills
Timeline
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Keri Penland

Yorktown,VA

Summary

Strong analytical problem-solver with talents for team building and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training and exceptional attention to detail. Aptitude for number analysis and mathematical skills.

Overview

18
18
years of professional experience

Work History

Director of Operations

XOXO Pet Rescue
03.2011 - 03.2017


  • Tracked and ordered all supplies for the company per created budget.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Kept all government required documentation in order and submitted on time.
  • Created and maintained all databases and tracking of company transactions, banking and bills.
  • Public relations and problem solver within and without the company.


Administrative Assistant

Lyon Shipyard
01.2009 - 03.2011


  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and Maintained Excell spreadsheets to track ongoing projects.
  • Created and filed detailed records of current and closed jobs.

Sr. Commission Analyst

AT&T Wireless
12.1998 - 01.2009
  • Created and maintained precise and accurate models, charts and reports.
  • Created extensive spreadsheets to accurately pay employees and their managers per their monthly accomplished sales.
  • Communicate upcoming pay estimates to employees and management in order to ensure accuracy of reported sales and to estimate Budget for each month.
  • Accurately submit each employees commission earning to payroll and accounts payable.
  • Provide all employees with a description of their earnings per sale.

Education

High School Diploma -

Annapolis High School
Annapolis, MD

Skills

  • Supplier Monitoring
  • Constructive Feedback
  • Budget Controls
  • Oversee Administrative Functions
  • Quality Assurance
  • Performance Monitoring and Evaluation
  • Excellent Communication
  • Decision-Making

Timeline

Director of Operations

XOXO Pet Rescue
03.2011 - 03.2017

Administrative Assistant

Lyon Shipyard
01.2009 - 03.2011

Sr. Commission Analyst

AT&T Wireless
12.1998 - 01.2009

High School Diploma -

Annapolis High School

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Keri Penland