Keri Stratman
Palmdale,CA
Summary
Motivated MSW with more than 15 years of experience and background in team management and supervision, therapy, crisis response, education, and mental health. Eager and focused on challenging career, in which decision-making skills and client care are of utmost priority. Highly motivated and outgoing with an innate ability to bring talent and expertise to such a growing and thriving department.
Overview
12
12
years of professional experience
Work History
Senior Program Manager
The People Concern
01.2025 - Current
- Directed program operations to ensure consistent service delivery and compliance with agency standards.
- Supervised case managers and clinical staff, providing coaching, performance feedback, and support for complex client situations.
- Coordinated cross-functional teams to improve referrals, intake flow, and client access to services.
- Monitored program data and prepared reports to support funding, planning, and quality improvement.
- Provided crisis response throughout the community, including emergency response and collaboration with law enforcement and other local agencies.
- Engaged clients with persistent and severe mental health diagnoses in individual therapy.
- Attended to individual supervision to improve personal quality of care provided.
Therapeutic Health and Wellness Coach
Omnia
01.2023 - 11.2024
- Developed individualized wellness plans aligned with client health goals and behavior-change priorities.
- Coached clients through nutrition, exercise, stress-management, and lifestyle habit improvements.
- Assessed readiness for change and tailored motivational interviewing techniques to strengthen engagement.
- Monitored client progress, documented outcomes, and adjusted interventions based on ongoing feedback.
Clinical Director
Quest Behavioral Health
04.2022 - 01.2023
- Developed and evaluated policies and procedures to enhance operational effectiveness.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Coached and trained new employees to ensure clear understanding of job responsibilities and requirements.
- Managed ongoing case management for patients to implement treatment plans and adhere to quality models.
Psychiatric Social Worker/Crisis/Team Management
Department of Mental Health - LA County
03.2015 - 01.2021
- Provided crisis intervention for homicidal and suicidal behaviors within the Antelope Valley.
- Updated treatment plans on a monthly basis with the latest intervention strategies and progress notes.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Guided clients in developing coping mechanisms and techniques, facilitating effective behavior modification.
- Presented clinical documentation and observations to the interdisciplinary team.
Education
Master of Science - Social Work/Micro And Macro Community Building
California State University, Northridge
Northridge, CA05-2015
Bachelor of Science - Elementary Education
University of Nevada, Las Vegas
Las Vegas, NV12-2003
Timeline
Senior Program Manager
The People Concern
01.2025 - Current
Therapeutic Health and Wellness Coach
Omnia
01.2023 - 11.2024
Clinical Director
Quest Behavioral Health
04.2022 - 01.2023
Psychiatric Social Worker/Crisis/Team Management
Department of Mental Health - LA County
03.2015 - 01.2021
Master of Science - Social Work/Micro And Macro Community Building
California State University, Northridge
Bachelor of Science - Elementary Education
University of Nevada, Las Vegas