Specialty Cheese Sales Manager
Harmon's Grocery
02.2022 - Current
Hi, I’m
Keri Venuti
Licensed Master Esthetician
St. George,UT
Summary
Detail-oriented and experienced general manager with 20+ years of customer service history. Hardworking and passionate jobseeker with proven history of leading shifts with excellent guidance and employee leadership. Master Esthetician trained extensively in skin condition treatment and analysis. Microneedling specialist with over 200 microneedling services preformed. Trained in business management. Committed to punctuality, forward-thinking and dedicated to excellent customer service.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Harmon's GrocerySanta Clara, UT
Specialty Cheese Sales Manager
02.2022 - Current
Job overview
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Kk_beautySt. George, UT
Owner/Master Esthetician
08.2021 - 01.2022
Job overview
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Developed individualized, therapeutic skin care programs.
- Informed guests of appropriate products available to increase retail sales.
- Designed post-treatment at-home care products.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Handled busy schedules and stayed on top of key deadlines.
- Performed consultations for patients before scheduling treatments.
- Discussed procedures and treatment options with clients.
Hell's Backbone GrillBoulder, UT
Consultant
07.2020 - 07.2021
Job overview
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
- Developed strategic component development plans to support future projects.
- Supported clients with business analysis, documentation and data modeling.
- Improved client sales by automating system e-commerce feature.
- Authored detailed work plans to meet business priorities and deadlines.
Hills And HollowsBoulder, UT
General Manager
11.2016 - 06.2020
Job overview
- Opened State Liquor Store inside existing location. This was an almost two year long process start to finish.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
Hell's Backbone GrillBoulder, UT
Head Server
2015.12 - 2017.12 (2 years)
Job overview
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Cultivated warm relationships with regular customers.`
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Managed food resources, memorized orders, and coordinated customer service.
- Increased sales per customer by listening actively and recommending relevant menu items.
- Trained staff members on use of POS system.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Hell's Backbone GrillBoulder, UT
Restaurant Team Member
04.2010 - 12.2014
Education
Skin Science Institute, Inc. DBA Skin Science Institute of Laser & Esthetics-Salt Lake, Salt Lake City, UT
Licensed By The State of Utah from Esthetics
01.2015 - 09.2015
Escalante High School, Escalante, UT
High School Diploma
09.1994 - 05.1998
Skills
Customer service
Timeline
Owner/Master Esthetician
Kk_beauty
08.2021 - 01.2022
Consultant
Hell's Backbone Grill
07.2020 - 07.2021
General Manager
Hills And Hollows
11.2016 - 06.2020
Head Server
Hell's Backbone Grill
2015.12 - 2017.12 (2 years)
Skin Science Institute, Inc. DBA Skin Science Institute of Laser & Esthetics-Salt Lake
Licensed By The State of Utah from Esthetics
01.2015 - 09.2015
Restaurant Team Member
Hell's Backbone Grill
04.2010 - 12.2014
Escalante High School
High School Diploma
09.1994 - 05.1998
Overview
16
years of professional experience
1
years of post-secondary education
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