- Reading
- Culinary Arts
- Traveling for food tourism
- Crafting and DIY Projects
- Strategy Games
Anthony Gonzales
Shingle Springs,CA
Summary
Dynamic Specialty Cheese Manager with over 12 years of experience enhancing guest interactions through expert cheese knowledge and tastings. Proven ability to build and foster an environment conducive to relationship building, implement inventory management, and maintain thorough lines of communication.
Overview
12
12
years of professional experience
Work History
Specialty Cheese Manager
Nugget Market Inc.
Roseville, CA
09.2015 - Current
- Oversaw cheese department daily operations, ensuring product quality and guest satisfaction
- Trained and mentored staff on cheese handling, cutting and how to ensure guests received excellent care
- Implemented inventory management processes for optimal stock levels and guest's desired products
- Enhanced guest experiences through expert cheese pairings, tastings, and product knowledge
- Analyzed sales data and and popular internet trends to identify guest shopping patterns, informing merchandising strategies and products to carry for sale
- Developed an employee training program that increased team knowledge of cheese varieties, production methods, pairings, and how to accomplish the day to day business
- Collaborated with wine makers like Helwig Winery to create a business relationship lasting years in order to create excellent pairings for quarterly and special member tastings
- Collaborated with DFW for display contests, winning two trips to Wisconsin to tour cheese makers and make cheese
TCG Card Manager
Snug Spot Comics and Games
El Dorado Hills, CA
08.2022 - 08.2023
- Led team in daily operations, ensuring efficient workflow and guest satisfaction
- Implemented inventory management systems to streamline stock level of new and used products
- Managed budget allocation to optimize resources for events and promotions in order to create a fun atmosphere for guests to enjoy
- Fostered a collaborative team environment, promoting open communication between associates and problem-solving initiatives
Senior Guest Advisor and Key Holder
GameStop
Placerville, CA
10.2014 - 08.2020
- Provided expert product knowledge to enhance guest experiences and drive sales of video games and adjacent products
- Mentored junior staff on best practices in guest service and merchandise management
- Resolved complex guest issues, fostering loyalty through exceptional service delivery
- Flexible hours often opening and closing store operations depending on the company's needs
- Often worked shifts alone, handling the day-to-day operations and completing managerial tasks
- Increased repeat business through exceptional guest service and attention to detail in all interactions
Education
High School Diploma -
Union Mine High School
El Dorado, CA06.2010
Skills
- Product promotion
- Cheese expertise and passion
- Computer skills
- Tasting event coordination
- Excellent communication
- Teamwork and collaboration
- Problem-solving abilities
- Cultivating relationships and partnerships
- Time management
- Multitasking Abilities
- Reliability
- Self motivated
Accomplishments
- Created product displays, winning two separate trips to Wisconsin to grow cheese knowledge
- Received Duer awa
Interests
Timeline
TCG Card Manager
Snug Spot Comics and Games
08.2022 - 08.2023
Specialty Cheese Manager
Nugget Market Inc.
09.2015 - Current
Senior Guest Advisor and Key Holder
GameStop
10.2014 - 08.2020
High School Diploma -
Union Mine High School