Keria Solomon
Albany,GA
Summary
Dependable and hardworking professional with diverse experience in customer service, cashier operations, delivery driving, warehouse work and nursing support. Proven ability to provide excellent customer care, work independently in a remote environment, handle transactions accurately, and work efficiently in fast-paced environments. Skilled in time management, teamwork, and maintaining safety and organization in both healthcare and labor setting. Committed to delivering high-quality service supporting team goals, and ensuring positive experiences for customers and patients alike.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader
Papa Johns
Albany, GA
08.2024 - Current
- Supervised team operations to ensure high-quality food preparation and customer service.
- Trained new staff on operational procedures and safety protocols.
- Implemented efficient workflow processes to enhance order accuracy and speed.
- Coordinated with management to optimize inventory levels and reduce waste.
- Monitored team performance, providing feedback and guidance for continuous improvement.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
CVS Remote
Customer Service Represenative
Albany, GA
11.2025 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Cashier
Sonny's BBQ
Albany, GA
08.2021 - 03.2024
- Processed customer transactions efficiently using POS system.
- Maintained accurate cash drawer balance throughout shifts.
- Provided exceptional customer service to enhance dining experience.
- Assisted in training new cashiers on operational procedures.
- Collaborated with kitchen staff to streamline order fulfillment process.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Certified Nursing Assistant
S & S Private Home Care
Albany, GA
01.2021 - 08.2021
- Administered personal care and support to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, promoting independence while adhering to care plans.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Maintained cleanliness and organization of client living spaces, fostering a healthy environment.
- Trained new staff on best practices for patient care and safety protocols, promoting consistency in service delivery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Kelly Connect
Tech Support, Apple
Albany, GA
06.2018 - 04.2020
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
Debone Line Worker
Tyson Foods
Camilla, GA
06.2016 - 12.2017
- Operated deboning machinery to efficiently process poultry products.
- Ensured compliance with safety and sanitation standards throughout production line.
- Collaborated with team members to optimize workflow and reduce downtime.
- Collaborated with team members to ensure smooth workflow and consistent product quality on the deboning line.
- Showcased versatility in adapting quickly to changing production demands and adjusting work strategies accordingly.
- Demonstrated reliability by consistently arriving on time for scheduled shifts, prepared to contribute immediately as part of a cohesive team working towards common goals.
- Ensured compliance with food safety regulations through strict adherence to sanitation protocols during all stages of meat processing.
Education
Associate of Arts - Business Administration
Strayer University
Washington, DC12-2027
High School Diploma -
Williams-Heard Academy
Albany, GA06-2013
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Documentation and reporting
- Work planning
- Conflict resolution
- Issue resolution
- Technical support
- Multitasking
- Positive attitude
Certification
PCA Certified
CPR Certification
BLS Certification
Timeline
CVS Remote
Customer Service Represenative
11.2025 - 02.2026
Team Leader
Papa Johns
08.2024 - Current
Cashier
Sonny's BBQ
08.2021 - 03.2024
Certified Nursing Assistant
S & S Private Home Care
01.2021 - 08.2021
Kelly Connect
Tech Support, Apple
06.2018 - 04.2020
Debone Line Worker
Tyson Foods
06.2016 - 12.2017
Associate of Arts - Business Administration
Strayer University
High School Diploma -
Williams-Heard Academy