Kerime Gaynair
Fort Lauderdale,FL
Summary
Experienced within both Public and Private sector industries who is goal oriented,
self-driven and a motivated individual, works well with others and meets given deadlines in order
to achieve objectives.
A great team leader, always getting the best from my direct reports through proper training,
coaching, development and timely monitoring and follow-up. Significant emphasis is placed on
customer feedback, customer satisfaction, generally building a strong portfolio of customers. Financial targets through strong and focused
customer service are always met and exceeded.
Developing close working relationship with senior management and directors in order to fully
understand strategic objectives and direction and thereafter to successfully implement strategy.
Overview
15
15
years of professional experience
Work History
Human Services Worker
Westmoreland Municipal Corporation
02.2007 - 12.2021
- Conducted home visits to assess clients' home environment and provide support.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Devised and implemented community-based programs to promote mental health awareness.
- Collaborated with other professionals to plan and coordinate care for clients.
- Administered assessments to identify clients' needs and establish treatment plans.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Developed and implemented individualized treatment plans for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Educated clients and families on mental health, wellness and recovery topics.
- Participated in professional development and training opportunities to enhance clinical skills.
- Interviewed applicants for services and supported application completion as necessary.
- Documented client progress and activities in accordance with agency policies and procedures.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Worked with others to manage numerous competing interests simultaneously and delegate accordingly to maximize productivity.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Developed and maintained strong relationships with community resources for successful referrals.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Implemented community outreach programs to promote mental health awareness.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated psychoeducational classes to help clients develop life skills.
- Acted as mandatory reporter of abuse.
- Described procedures, requirements and benefits to clients and interested parties.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Facilitated peer support groups to help clients connect with others.
- Utilized evidence-based practices to provide effective interventions for clients.
- Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
- Monitored clients' progress to adjust treatment plans accordingly.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
Education
Associate of Arts - Financial Accounting
Penn Foster College
Scottsdale, AZ12.2023
No Degree - Medical Billing And Coding
Penn Foster College
Scottsdale, AZ09.2019
No Degree - Business Management
Montego Bay Community College
St James Jamaica06.2004
GED -
Green Island High School
Hanover Jamaica12.2002
Skills
- Emotional Support
- Oral and Writing Communication
- Administrative Support
- Meeting Participation
- Observation Reports
- Documenting Results
- Facility Management
- Document Organization
- Observational Skills
- Home Visits
- Support and Education
- Social Skills
- Critical Thinking
- Bookkeeping Procedures
- Human Resources Department Processes
- Active Listening
- Microsoft Office
- Strategic Initiatives
- Reading Comprehension
Timeline
Human Services Worker
Westmoreland Municipal Corporation
02.2007 - 12.2021
Associate of Arts - Financial Accounting
Penn Foster College
No Degree - Medical Billing And Coding
Penn Foster College
No Degree - Business Management
Montego Bay Community College
GED -
Green Island High School
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