KERIN SENNETT
Rollinsford,United States
Summary
Healthcare support specialist with a background in high-volume specialty care, patient education, and cross-team coordination. Supports accurate clinical documentation, workflow efficiency, and timely communication that help strengthen patient care. Trains staff on department processes and EHR standards while helping teams stay organized and aligned.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Quality Improvement - Assistant
Wentworth-Douglass Hospital
Dover, NH
10.2025 - Current
- Coordinated daily clinical and administrative workflows in a high-volume specialty practice, ensuring accuracy and quality of patient care while managing multiple responsibilities.
- Maintained accurate and timely electronic health record documentation while following organizational policies, HIPAA requirements, and established clinical procedures.
- Reviewed clinical and administrative information for accuracy and completeness, identifying discrepancies and addressing issues appropriately to support safe and effective patient care.
- Collaborated with providers, medical assistants, nursing staff, and administrative teams to enhance patient care coordination, resolve workflow issues, and facilitate timely completion of departmental tasks.
- Trained and supported medical assistant staff on department workflows, documentation standards, and EHR processes to ensure compliance with clinical procedures.
Lead Medical Assistant
Dana Farber
Boston, MA
11.2023 - 10.2025
- Maintained accurate records of test results, diagnoses, and treatments given to each patient.
- Developed strategies to improve customer service standards and increase patient satisfaction.
- Organized charts, documents, and supplies to enhance team efficiency and workflow.
- Managed filing, billing, and coding of insurance claims to ensure accurate processing.
Medical Assistant-Infectious Disease Clinic
Tufts Medical Center
Boston, MA
12.2019 - 10.2023
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests for patients.
- Educated patients on medications, procedures, and physicians' instructions to enhance understanding and adherence to treatment plans.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into an electronic health record system to support patient care.
- Participated in team meetings to improve workflows and contribute to patient population outcomes.
Medical Assistant -Multispecialty
Newton-Wellesley Hospital
Newton, MA
07.2016 - 11.2019
- Performed clinical procedures including EKGs, phlebotomy, injections, specimen collection, wound care, and point-of-care testing.
- Assisted physicians and advanced practice providers across multiple specialties by rooming patients, obtaining and documenting vital signs, chief complaints, and medical histories.
- Coordinated referrals, prior authorizations, and follow-up appointments, ensuring continuity of care across specialties.
Education
Bachelor of Science (B.S) - Health Sciences, Public Health
Anna Maria College
Paxton, Massachusetts05-2019
Skills
- Quality assurance
- Electronic health records
- HIPAA compliance
- Data analysis
- Workflow optimization
- Database management
- Patient satisfaction strategies
- Team collaboration
- Task prioritization
- Decision-making
Certification
- Certified Professional in Healthcare Quality (CPHQ) — Examination Candidate
Accomplishments
- Rose Award 2026 Wentworth douglass hospital
Timeline
Quality Improvement - Assistant
Wentworth-Douglass Hospital
10.2025 - Current
Lead Medical Assistant
Dana Farber
11.2023 - 10.2025
Medical Assistant-Infectious Disease Clinic
Tufts Medical Center
12.2019 - 10.2023
Medical Assistant -Multispecialty
Newton-Wellesley Hospital
07.2016 - 11.2019
Bachelor of Science (B.S) - Health Sciences, Public Health
Anna Maria College