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Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Keri Tuomala
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Keri Tuomala

Littleton,CO

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Clinical Informatics SpecialistEpic Application AnalystClinical Systems SpecialistClinical Systems AnalystHealthcare Data Analyst

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Denver, COAurora, COLakewood, COGreenwood Village, COCentennial, CO
Open to relocation: Yes

Important To Me

Career advancementWork-life balance

Summary

Results-driven Clinical Healthcare Professional and Epic Super User skilled in integrating patient care with electronic health record (EHR) systems in skilled nursing and senior living. Enhanced clinical workflows, improved documentation accuracy, and trained end users for optimal Epic utilization. Expertise in clinical documentation, interdisciplinary care coordination, and workflow efficiency, ensuring data integrity and technology adoption.

Overview

1
1
Certificate
13
13
years of professional experience

Work History

Physical Therapist Assistant

InnovAge
Denver, Colorado
12.2019 - Current
  • Utilized Epic electronic health record system for clinical documentation and care coordination.
  • Supported clinicians as Epic super user, troubleshooting workflows and promoting best practices to enhance clinical efficiency.
  • Collaborated with interdisciplinary teams to ensure accurate, timely clinical documentation and compliance.
  • Assisted providers and staff in navigating Epic workflows and documentation requirements.
  • Delivered virtual and in-person training sessions via Microsoft Teams and Zoom to enhance user adoption.
  • Identified workflow inefficiencies and partnered with leadership to streamline documentation processes, improving compliance and accuracy.
  • Facilitated communication between clinical staff and technical teams to ensure alignment on system enhancements and improve user experience.
  • Participated in testing and implementation of clinical documentation updates and workflow changes.

Physical Therapist Assistant

Orchard Park Healthcare Center
Centennial, Colorado
06.2016 - 07.2020
  • Provided rehabilitative therapy services for patients in a skilled nursing and post-acute care setting, collaborating with interdisciplinary teams to support patient outcomes.
  • Coordinated with nursing, therapy, and medical staff to communicate patient status and treatment plans effectively.
  • Monitored patient progress and communicated changes in functional status to supervising therapists and care teams.
  • Educated patients and caregivers on therapeutic exercises, mobility strategies, and safety recommendations.
  • Documented treatment interventions, patient progress, and discharge planning within the organization's electronic health record system.
  • Maintained accurate, timely clinical documentation to ensure regulatory compliance and support continuity of care.
  • Managed multiple patient schedules while ensuring accurate documentation and adherence to organizational policies and clinical standards.
  • Utilized healthcare technology and electronic documentation systems to maintain patient records and facilitate care coordination.
  • Contributed to quality improvement initiatives targeting enhancements in patient care and documentation accuracy.

Guest Relations

Stadium Management Company
Denver, Colorado
08.2013 - 04.2023
  • Delivered exceptional customer service and support as the primary point of contact for guests at NFL games, sporting events, conferences, meetings, and special events.
  • Assisted guests with wayfinding, event information, seating locations, and venue amenities, ensuring clear communication and enhancing guest experience in fast-paced a fast-paced environment.
  • Verified guest credentials and tickets for club and suite-level access while ensuring compliance with venue policies and security procedures.
  • Monitored assigned areas to ensure guest safety, manage crowd flow, and facilitate smooth event operations.
  • Collaborated with security personnel, event staff, and venue leadership to promptly address guest concerns and resolve issues, improving overall event satisfaction.
  • Supported high-volume events by assisting with crowd management and directing guests to appropriate locations throughout the venue.
  • Responded to unexpected situations and changing event needs while maintaining professionalism and attention to detail.
  • Demonstrated strong interpersonal and problem-solving skills while interacting with diverse populations in a customer-facing environment.

Education

Associates of Occupational Studies - Physical Therapist Assistant

Pima Medical Institute
Denver, CO
06-2016

Bachelor of Science - Sports And Exercise Science

University of Northern Colorado
Greeley, CO
05-2014

Skills

  • Epic EHR (Super User)
  • Clinical Documentation & Workflow Optimization
  • End-User Support & Troubleshooting
  • Clinical Informatics
  • User Training & Education
  • Process Improvement
  • Healthcare Operations
  • Data Integrity & Quality Assurance
  • Cross-Functional Collaboration
  • Microsoft Teams, Zoom & Microsoft Office

Accomplishments

  • Selected for Inspire Leadership Program (top ~6% of employees), receiving structured training in leadership, systems thinking, and organizational improvement
  • Served as Falls Champion for the Denver center, analyzing falls-related clinical data and EHR documentation trends to identify risk patterns and guide evidence-based, system-wide interventions
  • Led interdisciplinary quality improvement initiatives, including structured data review meetings and workflow redesign efforts to improve documentation accuracy, reporting consistency, and patient safety outcomes
  • Collaborated with clinical teams and leadership at regional and national levels to evaluate performance metrics and implement scalable best practices for falls prevention programs
  • Recognized as Employee of the Month (March 2025) for cross-functional support, initiative-taking, and contributions beyond defined role responsibilities

Certification

  • Physical Therapist Assistant - Colorado Department of Regulatory Agencies, Active

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Physical Therapist Assistant

InnovAge
12.2019 - Current

Physical Therapist Assistant

Orchard Park Healthcare Center
06.2016 - 07.2020

Guest Relations

Stadium Management Company
08.2013 - 04.2023

Associates of Occupational Studies - Physical Therapist Assistant

Pima Medical Institute

Bachelor of Science - Sports And Exercise Science

University of Northern Colorado
Keri Tuomala