Kerly Correa
West New York,NJ
Summary
Client-focused professional with experience in managing client intake processes. Strong emphasis on team collaboration and adaptability to changing needs ensures seamless operations. Skilled in communication, problem-solving, and maintaining client satisfaction. Known for reliability and results-driven approach in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Waitress
Applebee's Grill + Bar
03.2021 - 03.2024
- Efficiently processed orders using point-of-sale system to ensure accuracy.
- Resolved customer complaints promptly to enhance dining experience and satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Restaurant Hostess
Chart House
03.2024 - 07.2025
- Greeted and seated guests, ensuring positive first impressions and efficient flow of service.
- Managed reservations through digital systems, optimizing table assignments for maximum occupancy.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Client Intake Specialist
Personal Injury Law Firm
07.2025 - Current
- Coordinated communication between clients and legal teams, facilitating timely updates on case progress.
- Developed and maintained strong rapport with clients, fostering trust and enhancing client satisfaction.
- Exceeded performance targets by promptly addressing and resolving client concerns during the intake phase.
Education
Associate of Science - Business Administration
Hudson County Community College
Jersey City, NJ05-2025
Skills
- Follow-up skills
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Client Intake Specialist
Personal Injury Law Firm
07.2025 - Current
Restaurant Hostess
Chart House
03.2024 - 07.2025
Waitress
Applebee's Grill + Bar
03.2021 - 03.2024
Associate of Science - Business Administration
Hudson County Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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