Sharon Griffith
Brooklyn
Summary
Responsible and articulate professional with a passion to positively affect individuals with knowledgeable and caring support. Seeking an opportunity to expand the impact on the community based on my experience.
Overview
14
14
years of professional experience
Work History
Case Coordinator
CASES
10.2023 - Current
- Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
- Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
- Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
- Ensured timely case closures by diligently monitoring progress, addressing barriers, and adapting plans as needed.
Medical Office Assistant
DME Certified Supplies
04.2022 - 10.2023
- Adhered to strict HIPAA guidelines to protect patient privacy
- Obtained and average of 150 pre-authorizations per week from insurance companies ahead of medical services
- Performed various administrative tasks by filing, copying and faxing documents
- Assisted with medical coding and billing tasks
- Processed medical insurance claims and payments
- Managed office bookkeeping with insurance billing and patient payments
US Army Sergeant (Team Leader)
US Army
05.2017 - 09.2023
- Oversaw Soldiers in their daily tasks and provided monthly verbal and written counselings on job performance and personal goal progress.
- Coordinated with lower enlisted soldiers to create course of action plans for both professional and personal goal achievements.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance and overall team morale.
- Conducted frequent mental health and wellness checks on soldiers as well as provided after hours crisis support as needed.
- Ensured the resolution of issues that arose within the ranks (personal as well as work related issues) and fostered a healthy working environment.
Unit Secretary
Federal Bureau Of Prisons
01.2021 - 12.2021
- Supported office staff and operational requirements with administrative tasks
- Executed administrative duties to facilitate unit tasks and meet team goals
- Maintained inmate movement logs and individual files for three housing units (approx 250 inmates)
- Prepared release paperwork and coordinated transportation from facility to halfway houses or personal residences
- Recommended appropriate punishments as a member of the Unit Disciplinary Council.
Server
Spring Restaurant Group
01.2017 - 12.2020
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Personal Assistant to the Owner
WKND USA
09.2010 - 11.2016
- Oversaw personal and professional calendars and coordinated appointments for future events
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments
Education
Master Of Public Administration - Criminal Justice Policy And Administration
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2021
Bachelor Of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY02.2011
Skills
- Operational Efficiency
- Organization and Time Management
- Teamwork and Collaboration
- Excellent Analytical and Written Skills
- Attention to Detail
- Articulate Public Speaker
Accomplishments
- Certificate of Achievement US Army Ordinance School, 02/2017
- Army Achievement Medal, 07/2021
References
Jessica Aguilar-Adan (Pre Trial Officer)
jessica_aguilar-Adan @nyspt.uscourts.gov
347-219-9664
Abigail Laing (Campaign Manager)
abigail_laing-edwards@comcast.com
929-424-1353
Vonnetta George (NYPD Officer)
georgevonetta@gmail.com
347-606-8062
Shennalee Barrington (Marketing Consultant)
shennalee@gmail.com
347-355-6122
Timeline
Case Coordinator
CASES
10.2023 - Current
Medical Office Assistant
DME Certified Supplies
04.2022 - 10.2023
Unit Secretary
Federal Bureau Of Prisons
01.2021 - 12.2021
US Army Sergeant (Team Leader)
US Army
05.2017 - 09.2023
Server
Spring Restaurant Group
01.2017 - 12.2020
Personal Assistant to the Owner
WKND USA
09.2010 - 11.2016
Master Of Public Administration - Criminal Justice Policy And Administration
John Jay College of Criminal Justice of The City University of New York
Bachelor Of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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