Summary
Overview
Work History
Education
Skills
References
Timeline
BusinessAnalyst
Keron Williams

Keron Williams

Cordova,TN

Summary

Dynamic sales professional with a proven track record at enhancing sales through expert client advisement and product promotion. A natural leader and quick learner, who excel in conflict resolution and client relations, achieving high satisfaction ratings and surpassing sales goals. Skilled in cash management and leveraging exceptional communication to drive success.

Overview

17
17
years of professional experience

Work History

Sales Executive

ContractingPro
03.2021 - Current
  • Ensured high client satisfaction through exceptional service.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
  • Achieved 1.4 million in sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Pioneered adoption of CRM software to improve customer relationship management and data analysis.

Sales Representative

Champion Windows Manufacturing Inc.
07.2018 - 03.2021
  • Collaborated with technical, product management and service teams to stay updated on company offerings.
  • Tailored sales strategies to match unique client requirements.
  • Conducted peer coaching sessions for incoming sales associates.
  • Generated over 500 additional sales opportunities with upselling and cross-selling techniques..

Sales Associate

Wolfchase Honda
11.2014 - 07.2018
  • Expanded customer base through cold calling, networking, and relationship building
  • Developed fresh ideas to enhance social media presence.
  • Focused on advancing sales techniques and gaining deeper product insights.
  • Drafted, negotiated, and sealed sales contracts.

Customer Service Supervisor

NPC International Inc
01.2008 - 11.2014
  • Delivered outstanding service consistently, leading to increased client satisfaction.
  • Enhanced project productivity by optimizing team communication.
  • Coordinated several initiatives at once, delivering exceptional performance on schedule.
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.

Education

Associate of Science - Criminal Justice

Southwest Community College
Memphis, TN
2013

Skills

  • Natural leader
  • Quick learner
  • Proficient in cash management
  • Strong conflict resolution skills
  • Active listening skills
  • Exceptional time management skills
  • Excellent work ethic
  • Exceptional communication skills
  • Strong client relations
  • Detail-oriented
  • Computer literate
  • Motivated team player

References

Upon Request

Timeline

Sales Executive

ContractingPro
03.2021 - Current

Sales Representative

Champion Windows Manufacturing Inc.
07.2018 - 03.2021

Sales Associate

Wolfchase Honda
11.2014 - 07.2018

Customer Service Supervisor

NPC International Inc
01.2008 - 11.2014

Associate of Science - Criminal Justice

Southwest Community College

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Keron Williams