Kerona Miller
Circle K Gas Station
Mesa,AZ
1
Certification
15
years of professional experience
Dedicated professional with strong customer service skills and team leadership experience. Known for effective problem-solving and adaptability in fast-paced environments.
Work History
Asst. Manager
2 Years 1 Month- Supervised daily operations to ensure compliance with company standards and safety regulations.
- Trained new staff on operational procedures and customer service best practices.
- Monitored inventory levels, placing orders to maintain stock availability without overstocking.
- Developed scheduling strategies to optimize staff coverage during peak hours.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Conducted regular audits of cash handling procedures to ensure accuracy and prevent discrepancies.
Manger
2 Years 2 Months- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
In Home Caretaker
7 Years- Assisted clients with daily living activities, including meal preparation and personal hygiene.
- Monitored client health and reported changes to family members or healthcare professionals.
- Maintained a safe and clean environment by adhering to safety protocols and sanitation standards.
- Provided personalized care plans tailored to individual client needs and preferences.
Childcare Lead Teacher
9 Years 7 Months- Developed engaging lesson plans to foster children's cognitive and social growth.
- Created a nurturing environment that promotes emotional well-being and positive behavior.
- Led classroom activities that encourage creativity and collaborative learning among students.
- Mentored junior teachers, providing guidance on curriculum implementation and classroom management.
Education
High School Diploma
Skills
Customer service
Money handling
Problem-solving
Time management
Customer relations
Inventory management
Team leadership
Decision-making
Accomplishments
Supervised team of 100 staff members.
Certification
CPR & FIRST AID
Languages
English
Full Professional
Timeline
Asst. Manager
Circle K Gas Station
05.2024 - 06.2026Read More
Manger
United Beauty Supply
05.2023 - 07.2025Read More
In Home Caretaker
Self
05.2016 - 05.2023Read More
Childcare Lead Teacher
Start Right Preschool
11.2011 - 06.2021Read More
San Andreas High School
High School Diploma
Read More