Kerr Carter
Tallahassee,FL
Summary
To obtain a position that allows me to use the skills I currently have, while obtaining new skills to further my career.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Columbus, GA
09.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Lifted up to 50lbs pounds at once and used forklift to move heavier loads.
Sales Associate
Cracker Barrell Old Country Store
Columbus, GA
09.2023 - 11.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Medical Assistant
St Francis Digestive Disorders
Columbus, Ga
06.2017 - 12.2022
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Patient Account Representative
St Francis Billing Office
Columbus, Ga
06.2012 - 10.2017
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Reduced outstanding balances by implementing effective collection strategies tailored to individual patients'' needs.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
Receptionist
Rivertown Pediatrics
Columbus, Ga
10.2008 - 05.2012
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Medical Assistant
Foot And Ankle Of West Ga
Columbus, Ga
06.2007 - 05.2008
- Performed X-Rays of foot and ankle when requested by provider.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
High School Diploma -
Columbus High School
Columbus, GA06.1995
Skills
- Payment Collection
- Customer Service
- Payment Processing
- POS Systems
- Microsoft Office, Office, Word
- Outlook
- Cerner
- All-Scripts
- Epic
- Athena
- Insurance
- Internet Explorer
- Multiline Phone
Certification
- CMA - Certified Medical Assistant
Timeline
Cashier
Walmart
09.2023 - 11.2023
Sales Associate
Cracker Barrell Old Country Store
09.2023 - 11.2023
Medical Assistant
St Francis Digestive Disorders
06.2017 - 12.2022
Patient Account Representative
St Francis Billing Office
06.2012 - 10.2017
Receptionist
Rivertown Pediatrics
10.2008 - 05.2012
Medical Assistant
Foot And Ankle Of West Ga
06.2007 - 05.2008
High School Diploma -
Columbus High School