Kerra Schannette
Lake Charles,LA
Summary
Dedicated Front End Associate with extensive experience in delivering exceptional customer service and enhancing team performance. Committed to supporting organizational goals while embracing new challenges. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Front End Associate
Walmart
Lake Charles, LA
07.2023 - 07.2026
- Assisted customers with product inquiries and provided recommendations.
- Participated in training new associates on store policies and procedures.
- Maintained clean and clutter-free front-end area.
- Processed customer transactions and provided excellent customer service.
- Performed daily opening and closing procedures according to standard operating procedures.
- Greeted customers warmly upon arrival and identified their needs.
Crew Trainer
McDonald's
Lake Charles, Louisiana
08.2021 - 09.2022
- Trained new crew members on operational procedures and customer service standards.
- Instructed new team members on correct procedures for operations.
- Utilized feedback to continuously improve training methods and content.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Ensured that all safety protocols were followed during training sessions.
Education
High School Diploma -
LaGrange High School
Lake Charles, LA05-2022
Skills
- Customer service
- Transaction processing
- Point of sale operations
- Cash handling
- Retail transactions
- Product knowledge
- Associate training
Timeline
Front End Associate
Walmart
07.2023 - 07.2026
Crew Trainer
McDonald's
08.2021 - 09.2022
High School Diploma -
LaGrange High School