Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kerri Faries

Kerri Faries

Paragould,AR

Summary

I am a dedicated and versatile professional with extensive experience in customer service, retail, and early childhood education. Proven track record in sales, culinary arts, and childcare, with a strong ability to connect with people and provide exceptional service. A real people person who enjoys making others smile and thrives in team environments. Seeking opportunities to leverage my diverse skill set in a dynamic environment.


Overview

9
9
years of professional experience

Work History

Sales Associate

Dollar General Store
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cook / Cashier

Lorado Smokehouse and Grill
11.2017 - 04.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.

Childcare Educator

Look What I Can Do Learning Center
02.2016 - 11.2017
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Communicated with parents and other staff about student progress.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.

Car Salesperson

Carmart Auto Sales
09.2015 - 01.2017
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Delivered high-quality service by addressing customer concerns promptly and professionally.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.

Sales Associate

Big Lots
04.2015 - 11.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate Of Applied Science - Early Childhood Education

Arkansas State University - Beebe
Beebe, AR

High School Diploma - General Studies

Westside High School
Jonesboro, AR
05.1998

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Verbal/written communication
  • Cash Register Operation
  • Cash Handling Accuracy
  • Client Service
  • Store Opening and Closing
  • Customer Needs Assessment
  • POS System Operation
  • Professional Demeanor
  • Adapt to diverse groups
  • Cleaning techniques
  • Payment Processing
  • Building rapport
  • Policy and Procedure Adherence

Timeline

Sales Associate

Dollar General Store
09.2023 - Current

Cook / Cashier

Lorado Smokehouse and Grill
11.2017 - 04.2023

Childcare Educator

Look What I Can Do Learning Center
02.2016 - 11.2017

Car Salesperson

Carmart Auto Sales
09.2015 - 01.2017

Sales Associate

Big Lots
04.2015 - 11.2015

Associate Of Applied Science - Early Childhood Education

Arkansas State University - Beebe

High School Diploma - General Studies

Westside High School

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Kerri Faries