Kerri Lunn
Janesville,WI
Summary
Dedicated professional with strong skills in customer service, staff training, and task delegation. Committed to maintaining safety compliance and performance monitoring to enhance team efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Machine Operator
Monterey Mills
Janesville, Wisconsin
04.2025 - Current
- Followed safety protocols to maintain a secure working environment consistently.
- Maintained cleanliness and organization of the work area at all times.
- Recorded production data accurately for quality control purposes.
- Inspect finished workpieces to ensure conformance with specifications.
- Operated weaving machines to produce various textile products efficiently.
Shift Leader
Borderfoodsinc
Janesville, Wisconsin
06.2023 - 03.2025
- Supervised daily operations and coordinated team activities for smooth shift transitions.
- Trained new staff on company policies and operational procedures effectively.
- Managed inventory levels and ensured stock was organized and accessible.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
- Monitored employee performance to ensure compliance with company policies and procedures.
Team Trainer
Fazolis
Janesville, Wisconsin
04.2022 - 05.2023
- Provided guidance to team members on best practices in customer service.
- Recommended strategies for improving overall efficiency of the team's workflow processes.
- Prepared food items following strict safety and hygiene guidelines.
- Assisted customers with menu selections and special dietary requests.
- Operated kitchen equipment efficiently while maintaining cleanliness standards.
- Stocked supplies and organized storage areas for easy access.
- Monitored food quality and freshness throughout service hours.
Team Member
Noodles & Company
Janesville, Wisconsin
12.2019 - 12.2021
- Prepared and assembled customer orders accurately and efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth service during busy hours.
- Assisted customers with menu selections and provided recommendations.
- Handled cash transactions and processed payments accurately at the register.
Education
High School Diploma -
Craig High School
Janesville, WI06-2021
Skills
- Customer service
- Staff training
- Task delegation
- Performance monitoring
- Effective communication
- Safety compliance
- Teamwork and collaboration
- Problem solving
- Attention to detail
Certification
- ServSafe Certified
Affiliations
In my free time I'm a musical performer and seamstress! I also collect vintage toys and enjoy hiking through Wisconsin's great state parks!
References
References available upon request.
Timeline
Machine Operator
Monterey Mills
04.2025 - Current
Shift Leader
Borderfoodsinc
06.2023 - 03.2025
Team Trainer
Fazolis
04.2022 - 05.2023
Team Member
Noodles & Company
12.2019 - 12.2021
High School Diploma -
Craig High School
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