Kerri Orlando
New Smyrna Beach
Summary
As a Home Health Marketer I am an integral part of our marketing efforts, responsible for generating referrals, maintaining relationships with key stakeholders and driving growth for home health services.
Overview
12
12
years of professional experience
Work History
Marketing Specialist
Waypoint Home Health
07.2012 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained a high degree of professionalism at all times, representing the organization with integrity.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions in a timely manner.
- Liaison between Home Health Agency, Hospitals, MD offices and Skilled facilities.
- Handle all needs for Home Health Agency to complete referral for patient care, ensuring that all Medicare and managed care documentation meets requirements.
- Developed program to ensure that each patient was followed throughout each step of the referral process.
- Handled all emergency after hour calls from patients, families, physicians and facilities.
Education
Bachelor of Science -
Union College
Barbourville, KYTimeline
Marketing Specialist
Waypoint Home Health
07.2012 - Current
Bachelor of Science -
Union College
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